Question: Britney writes an e - mail to a customer to follow up on a review the customer left on the companys website. What should be

Britney writes an e

-

mail to a customer to follow up on a review the customer left on the companys website. What should be the priority for the beginning of her e

-

mail?Multiple ChoiceGrab their attention.Establish her personal credibility.Establish the companys credibility.Express the companys appreciation for the customer.

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