Question: BSBSTR601 Online Discussion Form Week 3 1. Write a memo to your Senior Manager explaining at least three ways you will promote continuous improvement within

BSBSTR601 Online Discussion Form Week 3

1. Write a memo to your Senior Manager explaining at least three ways you will promote continuous improvement within the organisation.

2. Your organisation has asked you to determine a way to measuring the productivity of your department. What measures would you use, and how would you measure them?

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2. In this chapter, the reader should reflect on the following concepts:

1. To provide an understanding that a person in a communication situation conveys three things at the same time: their position, basic interests and values.

4. What is meant by the statement: We are extremely limited in our willingness to allow others to put their own case in a social situation?.