Question: Building block 1 : Value proposition The value proposition is the collection of products and services a business offers to meet the needs of its
Building block : Value proposition
The value proposition is the collection of products and services a business offers to meet the needs of its
customers. a business's value proposition distinguishes itself from competitors
Focus on:
What value do we deliver to the customer?
Which one of our customer's problems are we helping to solve?
Which customer needs are we satisfying?
What bundles of products and services are we offering to each customer segment?
Is your value proposition one or more of the following?
Newness: Satisfying a new set of needs that customers previously didn't perceive because there was
no similar offering Smartphones iPads
Performance: Improving product or service performance iPhone to iPhone
Customization: Tailoring products and services to the specific needs of individual customers or
customer segments Dressmakers
Getting the job done: Helping a customer get specific jobs done
Design: A product may stand out because of superior design BMW Mercedes, iPhone
Brandstatus: Using and displaying a specific brand Rolex watch wealth
Price: Offering a similar value at a lower price Samsung S compared to Samsung S Mini
Cost reduction: Helping customers to reduce costs
Risk reduction: Customers value reducing risks when purchasing products or services Extended
warranties
Accessibility: Making products or services available to customers who previously lacked access to
them Importing products from international markets and making them available in South Africa
ConvenienceUsability: Making things more convenient or more straightforward to use Smartphone
apps
NB Not all of the abovementioned value propositions will apply to your product you need to decide on
the ones that is applicable!!! based on above question Checkers sixty or Pick n Pay ASAP.
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