Question: Building quality into services can be Question 1 4 options: accomplished without top - level support because it is such a simple idea. considered unnecessary

Building quality into services can be
Question 14 options:
accomplished without top-level support because it is such a simple idea.
considered unnecessary unless the service is guaranteed.
accomplished easily by spending more.
improved by giving employees the authority to correct a problem on their own.
accomplished easily with surprise quality inspections.

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