Bureaucratic dysfunction can be attributed to many factors: interest groups influencing the implementation of rules, ambiguity concerning the role of an agency, and simply a failure to act. (This is by no means an exhaustive list.) Further, most of us would agree that bureaucracy is necessary (at least to ensure we are not eating poison and that we have clean air). The bureaucracy often does a better job than we assume, and that is typically why major bureaucratic failures do not occur more often. When they do happen, however, the media covers them extensively and we try to learn from those mistakes (congressional hearing, etc.).

Another contributing factor to bureaucratic failure is an outdated department or agency that is not equipped to handle novel threats or problems. Thus, bureaucratic evolution is vital. One recent report in the Wall Street Journal discussed a failure of the Occupational Safety and Health Administration (OSHA). They are responsible for worker safety. Yet, their mandate applies to limiting exposure to certain chemicals, and minimizing other accidents, etc. It was not prepared to investigate businesses that were failing to take the necessary measures to protect workers. Many workers got sick at their jobs, and many filed complaints. Some died. Complaints from workers often went unanswered. Many businesses failed to enforce social distancing, the wearing of masks, etc. It usually takes a failure to modify an agency or department. What changes should be made now to ensure workers are protected the next time a pandemic hits?

What more information do you need..? It's all there. The question is about bureaucratic failures and is asking what should be done for businesses on a large scale to ensure they're prepared for the next pandemic. All the information needed to answer the question is here.