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General Management Questions and Answers March 24, 2015

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Devises plans for restoration of disrupted services are Group of answer choices Standard operating procedures Employee handbook Business continuity planning Disaster recovery planning

Question 1 ( 1 5 Marks ) Consumer value must be defined from the customer s perspective, based on the relative importance to the customer of the various elements of perceived price, perceived total cost of acquisition and use and perceived benefits of owning or using the goods or service ( Pienaar et al . , 2 0 1 7 ) . Bearing in mind the above

work out the cfe, mad, mape, mse based on a three period moving average and another with exponential smoothing of 0 . 2 8
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Using internet website job boards ( e . g . Monster.com ) can be an effective tool for recruiting applicants. One shortcoming of job boards is that

All of the following are contributions of small businesses EXCEPT: Question 1 8 Select one: a . They provide needed services to the larger corporate community. b . They fuel local economies. c . They create a substantial number of new jobs. d . They provide more job security than large corporations. e . They bring innovative ideas to society.

Problem 7 - 2 4 ( Algo ) An office employs several clerks who create documents, and one operator who enters the document information in a computer system. The group creates documents at a rate of 2 0 per hour. The operator can enter the information with an average exponentially distributed time of 2 minutes. Assume the population is infinite,
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What change would best assist Masking Up if it wants its brand to have an exclusive positioning? Have a product promotion video go viral, because the brand would appeal to a wider audience Hire a famous spokesperson to represent their company, because the brand would gain recognition in the media Create a new product line of luxury masks to appeal

Assessment content Which reason to study marketing supports the idea that, as a consumer, you will better understand the buying process? Marketing plays an important role in society. Marketing is important to businesses. Marketing offers excellent career opportunities. Marketing impacts your everyday life.

Diana s company is about to launch a new product. She is tasked with deciding which factory will make the product and how the production lines will be organized. She works in what aspect of operations management? Product transformation. Quality control. Production control. Production planning

Which of the following contracts are voidable? a . Contract between a homeowner and a repair man. b . Contract between a jeweler and an engaged couple. c . Contract between a minor and a cellular phone company. d . Contract between a man and a woman for sex. e . All are valid contracts.
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There is no doubt that, traditionally, coach education has emphasized the training and technical elements. Has the absence of an educational element been a contributory factor to the slow development of the profession? In your answer, propose three educational elements that could help improve coach education in your sport.

Use Porter's Generic Strategies view ( Cost and Differentiation ) describe what you believe each hotel's strategy should be ( explain why you believe that ) . 3 3

develop a 1 page SHE policy statement for trenchwork that covers at least 1 0 requirements as per section 7 of the occupational health and safety act 8 5 of 1 9 9 3

did the Whistleblower Protection Act do ? Allow the government to prosecute whistleblowers whose accusations have been unfounded Penalize fedcral bureaucrats who participate in political activities Prohibits reprisals against whistleblowers by their superiors Allow whistleblowers to take time off from their jobs if they were concerned with actions

An administrative teams goal is to problem solve and then sell their ideas to the rest of the organization. Team members are usually management level. Which of the following is the best way to describe this team?ResponsesLow task complexity, low member fluidityLow task complexity, low member fluidityLow task complexity, high member fluidityLow

1 . 8 . Which one of the following is not an indication of good inventory management? 1 ( a ) Apply the correct stock planning techniques. ( 1 ) ( b ) Low inventory turnover rates because of the application of the LIFO stock rotation instead of the FIFO approach. ( c ) Keep stock levels to a minimum. ( d ) Initiate proactive purchasing to ensure
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In November 2 0 2 0 , the Miami - Dade Aviation Department ( MDAD ) and Florida Power and Light Services ( FPLS ) completed Phase II of its Sustainability Project at MIA, the largest energy conservation project ever in the State of Florida and one of the largest in the eastern United States. Through the installation of $ 4 5 million worth of

In a strict product liability case, what are some of the key elements that the plaintiff prove to establish liability against the manufacturer? O That the manufacturer caused harm to the consumer by failing to exercise "due care" in its production process That the product had a defect, and the consumer was not made aware of the product's

There are actually many downsides to shopping at IKEA. What are they? Are these downsides consistent with IKEA's vision statement ( case Figure C ) ? Do you approve of the vision statement?

Driving home from UC , Adam observes a warning light on his dash indicating he needs gas. This could be compared with the inventory management system that we have discussed. Periodic Review ERP EOQ Reorder Point
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Assignment # 1 Value: 2 5 % of final grade Due Date: Day 3 Assignment Instructions Review the Case Study Paw - Friendly Ice Melt Gets Beefed - up Package Respond to the following questions: 1 ) What is the major problem within the case study, related to the content studied in this course? Explain. 2 ) Compare and contrast the original and new /

Question 2 4 1 pts The separation of all organizational activities into distinct tasks and the assignment of different tasks to different people is called job rotation organization specialization enrichment enlargement
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How does the concept of "hot spots" relate to Routine Activities Theory? Hot spots refer to locations with high crime rates only. Hot spots are areas where motivated offenders gather. Hot spots are pl ces with a high convergence of suitable targets and lack of guardianship. Hot spots indicate areas with the highest levels of formal sanctions.
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q , includes the set of shared values, beliefs, attitudes, customs, norms, rites, rituals, personalities, heroes, and heroines that describe a firm. PS QSPM Objectives Mission Organizational culture Strategy
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Social media companies make money by: a . User Equivalency ( UE ) or how many individuals use the platform b . selling ads which are targeted to appeal to you personally c . Selling your personal info to other countries
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Over the past 6 weeks, the number of bags misplaced on Channel Islands Flights has been 1 8 , 1 1 , 3 0 , 1 5 , 1 4 , and 8 . The head of customer service wants to develop a c - chart at 9 9 . 7 3 % levels. Find the lower control limit ( LCL ) for c - chart.

A manufacturer of socks concentrates all its efforts on cost containment by offering the product in only one size but in a variety of colors, using a one - size - fits - all approach. This involves a targeting strategy. Multiple Choice concentrated micromarketing one - to - one differentiated mass marketing
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Workers Compensation premiums are a significant portion of the hidden costs of accidents. True False
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What happens if you do not set up URL redirects during migration? Customers can still access the old site Customers might get lost or encounter broken links It increases SEO rankings Shopify automatically redirects the URLs
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If both the task goal and relationship are important, which conflict resolution style is the best? turtle owl fox teddy bear shark
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Given is a historical time series for job services demand in the prior 6 months. Month Demand 1 6 3 5 2 7 5 4 3 7 0 6 4 6 1 8 5 7 2 5 6 7 4 5 The Period 4 forecast by using exponential smoothing with 0 . 3 3 alpha = Blank 1 ( in 2 decimal places ) Given is a historical time series for job services demand in the prior 6 months. The Period 4
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Research suggests the following recommendations for employee monitoring and privacy issues except for: a . Increase monitoring when and where you can to better understand the total work of the employees. b . Monitor your own systems to ensure that people of color and other vulnerable groups are not disproportionately affected. c . Choose metrics

4 7 . A local caf has a single cash register, with a single assistant to work it , and three serv ers working to fill the customer ordersCustomers arrive with exponential interarrival. Production and operation solutions 6 th edition

Which of the following statements best describes "equity theory" of motivation? a . It explains that an employee's compensation is equal to the value of work performed. b . It is a wage level at which all employers are compensating. c . It is an equal amount of pay for all employees for work performed. d . It explains how employees respond to

Which of the following best illustrates an example of a production - oriented strategy? A manufacturer investing heavily in automated processes to reduce production costs and increase output without focusing on customer feedbac A company conducting extensive market research to tailor its products to consumer preferences. A retailer offering
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Dashboards that are typically used by executives to monitor the status of KPIs relevant overarching organizational objectives are referred to as _ _ _ _ _ _ _ _ _ _ . Dashboards that are typically used by executives to monitor the status of KPIs relevant overarching organizational objectives are referred to as _ _ _ _ _ _ _ _ _ _ . analytical

Which of the following is not a function of management? Planning Controling Organizing Leading Performing
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Furniture Face Lift refinishes old wood furniture. Their process for refinishing chairs has 8 workers and 4 stations. Each chair starts at the Stripping station, then goes to Priming, then to Painting and finally to Inspection. Where there are multiple workers within a station, each worker works independently on his / her own chair. Assume
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On a project dashboard, what does the color yellow usually indicate? The activity is complete. The activity has been halted. The activity has not started. The activity is in progress.
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A general contracting company builds custom houses. Using a catalog, the buyers are able to pick the basic style of the house and customize it to their liking. Since all the houses require different materials, the company allocates cost to each house to determine the selling price. Which cost system is the company using? Question 4 Answer a .

Question 2 7 1 p t s Dove, a beauty product company, is committed to help women everywhere develop a positive relationship with the way they look, helping them raise their self - esteem and realize their full potential. Dove could be most accurately described as practicing q , marketing. innovative not - for - profit sense - of - mission
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The Dual - Ended Combat Arms Earplugs, manufactured by 3 M between 2 0 0 3 and 2 0 1 5 , were used by military personnel for training exercises as well as on the battlefield to protect them from the loud sounds associated with military training and combat. Unfortunately, the product would become loose and expose users to loud and harmful sounds
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Determining market potential is the process of locating and investigating buying units that have purchasing power and needs that can be satisfied with the product and / or service being offered. True False
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The idea of cultural imperialism is demonstrated in the lecture by maps showing the spread of: McDonald's restaurants Television Films Intel processors
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Every manager is a leader. True False
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As part of her company s DEI team, Mogan is tasked with setting up a company mentor program for new employees. What step of creating a more inclusive workplace does this represent? Multiple Choice provide opportunities for professional development evaluate and revise policies foster an open and respectful culture educate employees

Question 4 are digital - only currencies. Cryptocurrencies E - checks Debit cards E - wallets Online payments
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As a production manager, Sylvia just received the report that the product output is 2 0 percent below the projected target. She immediately takes the corrective actions to remedy the crisis. Sylvia is engaging in the role of a Group of answer choices entrepreneur. liaison. disturbance handle. leader. resource allocator.

4 . What can a team charter include? ( Choose three. ) A ) The workload of each team member B ) When the team meets C ) Activities of the team members D ) Guidelines for team communications E ) Agreements about training activities

All of the following words are more descriptive of a follower that is connected with the new paradigm except: takes initiative committed passive shares honest opinions Question 1 0 ( 2 points ) Laissez - faire leadership represents leadership that focuses on watching the followers closely and looking for them to make mistakes. True False
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Max = - 1 0 0 0 0 Best solution = ( 1 , 1 ) For x = 1 to n For y = 1 to m If z = 3 x + 4 y > Max: Max = z Best solution = ( x , y )

FBATR pp . 2 7 - 3 8 ( ebook pages ) Which of the following is why some of the retailer s business units were measurably more productive than the other business units? Group of answer choices The more productive units were more efficient. The less productive units had higher turnover. The less productive units had less qualified employees. The

A firm fills its customer's orders from finished goods inventory. It is _ _ _ _ _ _ _ _ _ _ _ _ _ blank Multiple Choice a make - to - order firm. an assemble to order firm. a make - to - stock firm. a customer service firm. an engineer - to - order firm.

An insider who trades on public information is subject to prosecution for violating the federal securiteis laws. True False
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1 . what are the components of a modern marketing information system? 2 . what are useful interal records for a marketing information system ? what makes up a marketing intelligence system? what are some influential macro environment developments? how can companies accurately measure and forecast demand

a broker is concerned because the firm's standard purchase contract form make no mention of mold, the requirement for carbon monovide detectors, and other enviromantal issue that oftern end upinlitigayion. Using language created by other firm's attorney in addenda the broker has seen they create an addendum to be used by all salespeople and broker

How does Bargaining Power impact a company's value capture? Group of answer choices It has no impact on value capture It allows the company to capture a larger margin It decreases the company's bargaining power It increases the company's value creation

Which of the following categories is not a criterion for the Malcolm Baldrige Award? Strategic planning Internet competencies Leadership Operations focus

Pregnant women covered under the Family Medical Leave Act are allowed up to how many weeks of unpaid leave? Question 1 options: a ) 1 0 b ) 6 c ) 1 6 d ) 1 2

Because change is continuous in real estate markets, value estimates are: Question 3 2 Select one: a . valid only for future dates. b . are not reliable in the appraisal process. c . valid only for the point in time specified in the appraisal. d . limited to property that has had consistent use for at least a three year period. e . only valid for

In a study investigating consumer experiences with a new healthcare app, researchers aim to derive deep insights using various qualitative data analysis methods. Which of the following scenarios best demonstrates the application of a qualitative data analysis approach that focuses on understanding the underlying meaning of customer feedback within

Pods - - Watch the video at the following LINK. The moving and storage Industry has been revolutionized over the last 2 0 years by Pods. The company was begun by firefighters who saw a need for temporary storage units to hold people's personal belongings after a fire damaged their home. The concept evolved to having portable containers delivered

Question 1 5 When using this delivery style, the manuscript is learned by heart and recited to the audience verbatim. impromptu extemporaneous manuscript memorized none of the above
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The purchaser today is no longer just a buyer. He cannot keep himself aloof from the market conditions and market developments even for a moment. He must be alert about all innovations in the field of materials. He should be constantly in touch with the knowledge of all potential suppliers and possible substitutes. Motivate why you think should be

A tech startup is implementing self - managed work teams to handle product development. Based on the Sociotechnical Systems ( STS ) approach, how should the company manage the team s relationship with its external environment to ensure effective performance? Group of answer choices Increase reliance on external supervisors to manage team

Which of the following statements is true of the administrative linkage level between the human resource management function and the strategic management function? Question 1 5 Answer a . In this level, the human resource management department is completely divorced from any component of the strategic management process. b . This level recognizes

Question 4 8 Which of the following is NOT a form of sexual harassment according to EEOC guidelines? mutually consensual physical conduct of a sexual nature between co - workers verbal conduct of a sexual nature that unreasonably interferes with work performance physical conduct of a sexual nature that creates an offensive work environment
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bowl advertisements for "Avocados from Mexico" are examples of advertising designed to because they mote any specific brand of avocado. primary demand secondary demand reinforce nitive dissonance
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The principle of sponsor sincerity indicates that consumers connect the level of spornsur genuineness to the benefit gained by the sponsor and their support of the community. True False
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During the lead time, the new order quantity will arrive at exactly the same moment as the inventory level reaches
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Question 1 What is driving the internationalization of business all around the globe? Globalization Economic expansion Politics Domestic economies
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Question 5 5 p t s Dr . Amy, a Clinical Psychologist at a urban center is the Clinical director and had served in her role for 7 years. James is the IT Director and also being with the organization for 1 2 years. Sam was recently promoted to be the Director of Quality. These people meet and discuss often at the level meeting on issues critical to
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Situation Analysis: Customer Complaint After reading the scenario, answer the questions that follow. One of the most challenging aspects of Vikram's job as a manager at an electronics store is dealing with disgruntled customers. In one of those situations, a customer accused Sam, one of Vikram's most valued employees, of treating the customer
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1 2 ) What is NOT an element of a great marketing dashboard? earnings report tools for customer insights goals and objectives predictive value forecasting

Question 2 Over the years, Gamuda Corporation has fostered a traditional corporate culture that, while successful in the past, now poses challenges in adapting to the dynamic market landscape. The leadership acknowledges that transforming the existing culture is crucial for the successful implementation of their ambitious strategic changes,
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QUESTION 1 Refer to the statement from the article: ( 2 0 Marks ) "Public sector refers to the body of management charged with the responsibility of providing services to the public in a universal manner". Identify and discuss FIVE ( 5 ) elements of the Macro - environment and provide examples how organisations offer basic services to the public
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Ethical and unethical conduct exist outside the organization's dominant culture. True False
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What does the Clinical Study Report ( CSR ) describes?, What are the principal steps of the CSR development process ( 6 ) ? , What are the five principal elements of the CSR in accordance with the ICH s E 3 guideline?

Jasper has an idea for a start - up company that involves developing a new process for priming and painting automobile panels. Based on this example, Jasper is focusing on which entrepreneurial behavior? a . risk assumption b . creation c . innovation d . performance intention
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Tina is a summer fitness camp director who works with adolescent children. She always invites her camp residents to be a part of the day - to - day programming for the camp. She recognizes that each camper, regardless of age, fitness level, or ability, has strengths that can benefit everyone at camp. This is an example of which leader
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Question 2 5 4 pts The sophistication of a firm's plant and equipment and the attractiveness of its location is considered a q , Transactions must be voluntary ( meaning that they are not forced or coerced ) Financial resource Organizational resource Technological resource Physical resource
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Under which circumstances is "hiring success gain" likely to be optimal? Under which circumstances is "hiring success gain" likely to be optimal? Low selection ratio, low base rate, high validity High selection ratio, high base rate, high validity High selection ratio, low base rate, high validity High selection ratio, low base rate, low validity

Question 2 7 A regression tree would be most appropriate in which of these situations? None of the abtove. Each historical record has been placed in its own, unique region. The outcome variable in the records is a categorical variable ( e . g . yes / no ) . All historical records are placed in a single region. The outcome variable in the records
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Whitman Tech forecasts a sales increase in several product lines, so management is planning how to expand production capacity at its three factories in Mississippi, Poland, and Thailand. The HR department prepares estimates of local labor costs and availability of workers in each location. What else should the decision makers take into account

The U . S . Supreme Court's 2 0 1 1 decision in Brown v . Plata deals with: 1 . Prison overcrowding in California 2 . Inmates' Eighth Amendment rights 3 . Inmates' inadequate medical and mental health care due to overcrowding 4 . Human dignity of the inmates in overcrowded prisons Group of answer choices 1 & 3 2 & 4 1 & 2 All of those ( 1 through

Which is an output of schedule control? Question 8 options: resource requirements milestones lists change requests activity attributes

3 M has introduced a new sponge that has an antimicrobial polymer designed to kill bacteria and germs and reduce the odors associated with wet sponges. This is best thought of as an example of a Group of answer choices cannibalization product. dynamically continuous innovation. continuous innovation discontinuous innovation. hedonically schematic

Wet milling ethanol production represents the majority of ethanol processing in the United States. True False

Which would be legal under the Fair Debt Collection Practices Act?A collection agency uses vulgar language trying to collect a debt.A collection agency tells all of a debtor's neighbors about the debtor's financial problems.A creditor calls someone who owes him money each day at midnight.An attorney threatens physical harm in trying to collect a

According to Henry Ford, the goal of an organization's vision should be to _ _ _ _ _ _ . Multiple choice question. just increase the profit it earns increase the annual employee turnover rate provide a needed product or service charge an exceptionally high price

A firm is likely to respond to an attack by a competitor in all of the following situations EXCEPT when the attack: Group of answer choices is by a price predator. makes the firm's market position less defensible. damages the firm's ability to use its capabilities. improves the competitor's market position.

In order to ensure that strategy cascades down the organization and leads to concrete actions, which of the following must be done? In order to ensure that strategy cascades down the organization and leads to concrete actions, which of the following must be done? A conscious effort must be made to link the strategic plan with individual

a summary of what the assessments ( Personal Values Activity - Unit 5 , True Colors Assessment - Unit 1 0 , MBTI Assessment Results - Unit 7 ) revealed to you about yourself, including common themes, contradictions ( if any ) , and how you will use this in owning a daycare?? Cite specific self - assessments that were insightful to you.

Marketing research provides decision makers with data on the effectiveness of the current marketing mix and offers insights for necessary changes. True False
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J'maine buys a truck and replaces the regular tires with large tires to turn the vehicle into a monster truck. When he tries to drive the truck, the oversized tires cause the truck to roll over and crash. J'maine then files a strict liability lawsuit against the truck manufacturer to recover for his injuries. Which of the following is the best
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Which of the following is NOT among the principal managerial components of the strategy execution process? Group of answer choices Building an organization with the competencies, capabilities, and resource strengths needed to execute strategy successfully. Instituting policies and procedures that facilitate rather than impede strategy execution.

Select TWO of the following failure prevention and mitigation steps which JPMC took and briefly explain how its actions mitigated the damage caused by the CIO s losses. 1 ) Performed failure audits 2 ) Reassured its banking regulators 3 ) Reassured its customers, shareholders and partners

When a supplier has a credible threat of forward integration, what happens to their power in the industry? Question 2 8 Answer a . It decreases. b . It converges. c . It increases. d . It has no impact.

When considering your coffee shop, Coca - Cola is an example of what type of competitor? Substitute competitor Direct competitor Economic competitor Alternative use competitor

There are two steps in the bureaucratic process of putting a law into practice: Question 3 1 Select one: a . rulemaking and implementation. b . rulemaking and adjudication. c . agenda setting and evaluation. d . printing and dissemination.

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