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General Management Questions and Answers October 22, 2015

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The long run average cost to treat patients with a particular type of illness at a physician s group has been $ 1 2 , 2 3 5 with a standard deviation of $ 6 , 7 5 4 . The costs for the most recent 1 0 patients with this illness for each of the 8 physicians that treat this illness at the hospital are given in the table below. Calculate control

Which of the following are reasons a firm would buy a product rather than make it in its factory? Group of answer choices Secrecy of design Utilizing idle workforce All the above Providing known and competitive prices

1 0 . When does the law protect a person s electronic communications from being intercepted or accessed?

Because of the intangible nature of services, consumers often perceive price as a possible indicator of the of the service. Multiple Choice profit or ROI quality hidden costs customer value target market
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Which of the following is not a business growth impact measure? select the comret aption ( s ) and click submif. Sales Growth Cost Savings Productivity Improvement Increafligd Market share
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Question 7 Employee retention as part of the service - profit chain model refers to the efficiency and output of employees keeping employees motivated so that they choose to remain with the company the level of happiness or contentment employees have with their jobs and work environment the perceived satisfaction frontline employees experience
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( O 2 - 7 ) A management technique that holds the premise that managers should not spend time on areas that are progressing according to plan; but rather, concentrate on areas that are not progressing as planned is called management by exception. True False
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In operations management class, you have learned that inputs are transformed to outputs of a higher value. Which one of the following would not generally be classified under the heading of transformation? Assembling. Teaching. Staffing. Farming. Consulting.
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People who take food or safety for granted tend to be xenophobic, are wary of political activity, have authoritarian tendencies, and believe that men make better political leaders than women. True False
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Question 4 2 Points Why would a local court want to implement a centralized court administration? It would help the court avoid problems with jurisdiction. It would reduce caseloads. It would prevent the political party in power from using court positions as rewards. It would help to eliminate gender and racial bias in hiring.
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Question 5 3 ( 2 points ) Consumers possessing high involvement wiith a product class: Purchase before forming brand evaluations. Use passive decision - making. Use active decision - making. Make quick decisions without much thought.
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1 5 In the beginning of the industrial revolution, the owner of the factory managed the entire production process. However, as demand grew and the factories increased in size, the owner could no longer manage the entire process by himself so he hired professional managers who were given the task of supervising the production process. This example
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Given the dependency matrix shown below, which of the following statements is not true, i . e . , is false? \ table [ [ , , Predecessor activity ] , [ , , A 1 , A 2 , A 3 , A 4 ] , [ , A 1 , , , X , ] , [ Successor , A 2 , X , , , ] , [ activity , A 3 , X , X , , ] , [ , A 4 , , X , , ] ] A 1 and A 3 are interdependent A 2 is the predecessor of A
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Question 3 0 Which of the following is based upon the proposition that organizational effectiveness is influenced by many factors, and that successful change depends on the relationships between thos The six - box organizational model The four - frame model The 7 - 5 framework The star framework
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Question 6 2 pts A quasi contract is not actually a contract but a remedy in equity. is sometimes referred to as the doctrine of unjust enrichment. All the above are correct. might be something a judge would use to grant relief to individuals who had been illegally hired but had performed valuable services for an employer.
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A corporation can refuse to produce business records requested by subpoena that might subject the firm to criminal prosecution. Select one: True False
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The moving of furniture and equipment within a facility is the responsibility of the housekeeping service providers. 1 ) True False
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Every employee at Kline Engineering received a check for $ 1 , 5 0 0 at the end of th year to thank them for their efforts in reducing overhead costs by 2 5 % . Which typ of incentive pay does this represent? a . profit sharing b . commission c . merit pay d . team awards
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This decision icon is used in flowcharting to indicate _ _ _ _ _ _ _ _ _ _ _ . Dimond graphic Group of answer choices A formal procedure that participants are expected to carry out the same way every time. A process when actions are being performed by humans. A point in the process at which participants must evaluate the status of the process A

Even today, the managerial mind - set in many companies still favors export selling rather than export marketing. Group of answer choices True False

QUESTION 1 7 Generally, when an acceptance to a sales contract between merchants includes terms additional to those in the offer, the terms automatically become part of the deal True False
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If , for a decision problem, the Expected Value with Perfect Information is $ 1 0 0 and the Expected Monetary Value ( EMV ) for the best existing alternative is $ 7 0 , then the Expected Value of Perfect Information ( EVPI in $ ) is

You are to take on the role of a newly recruited manager to Click Limited, a company which designs software to run a number of back office systems in organisations. You have been brought in to help lead the development of the business. The directors are keen that the company grows and would like your views on how best to ensure that this happens

Communication is _ _ _ _ _ _ _ _ . ANSWER Unselected the seven elements involved in transferring meaning from one person to another Unselected the deliberate manipulation of information to make it appear more favorable to the receiver Unselected the intonations or emphasis we give words and also facial expressions Unselected the transfer and

What is the acronym for the components that create good objectives? SAME SMALL TONIGHT LEAN SMART
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Larry and Lisa are members of an LLC . However, Lisa informs Larry that she is facing some financial troubles and wants to withdraw from the business. Larry buys out Lisa's interest in the business, and she is no longer a member in the LLC . Larry, on the other hand, continues operating the business. Lisa's action is known as what?
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Following is a decision tree. a ) Calculate EMV at each node. b ) Draw risk profile for the best strategy ( only ) . c ) Draw cumulative risk profile for the best strategy ( only ) .
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Which of the following is the second stage in Lewin's change model which occurs when individuals experiment with new behavior and learn new skills to be used in the workplace? Refreezing Changing Unfreezing None of these choices All of these choices
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A service provider's projections made about underlying customer message meanings based on past experiences are called eventfocused assumptions. True or False
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According to the path - goal theory of leadership, q , involves planning, making schedules, setting performance goals and behavior standards, and stressing adherence to rules and regulations. directive leadership achievement - oriented leadership participative leadership supportive leadership
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Which supply chain flow type does supply chain execution NOT focus on ? financial product information procurement
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Assume that you are in a business meeting in a high power distance country. The meeting is made up of 2 5 employees of varying rank. You are a senior level leader. You ask a junior level employee what thier views are on a specific issue. Based on what we learned, this would be a perfectly acceptable business practice. True or false?

People who feel a strong sense of obligation toward achieving a goal are more likely to be motivated by that goal. This statement describes how goal setting effectiveness is influenced by goal Multiple Choice commitment specificity. attainability. feedback.
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Which of the following would fall under the statute of frauds? Group of answer choices A contract to sell ten bushels of corn a year for a period of ten years. The transfer of 1 0 0 Palm Lane from James to Justin Barry agreeing to pay for his daughter s college tuition if she does not pay by June 1 5 th . The agreement that Dave has three months

Money can be a a . Motivator b . Demotivator c . Motivator and Demotivator d . Easy thing for a company to manage
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For a GE salesperson, describe how an outcomes - based business model changes what they sell, how they sell, and to whom they sell.

List some of the benefits that can be derived from the use of computer - based models. Identify some of the concerns associated with the application of such. Engineering Management

Polychronic ( P - time ) orientations emphasize schedules and the compartmentalization and segmentation of measurable units of time multiple activities with little emphasis on scheduling the context of the environment the uncertainty within an environment
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Four corners analysis is a business strategy tool used to evaluate a company's competitive position in the market. The analysis looks at four key areas related to competition. This involves mapping select competitors long - term objectives, market assumptions and core competencies. Task: Perform a four corners analysis of AXA ( competitor )

QUESTION 1 A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing departmentalization. A ) target customer B ) product C ) functional D ) geographic E ) graphic
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Idealized influence includes embracing the leadership competencies that are expected of modern leaders. Match the top leadership competency ( as agreed on by global leaders ) to the authentic or transformational leadership dimension that it best relates with:

If you sell your products to Amazon and they take physical possession of the product, warehouse it , determine the consumer price, and ship it to the customer ) , then Amazon is acting as a ( n ) : Group of answer choices a . broker. b . direct sales force c . agent. d . captive distributor. e . independent distributor.

Office Depot is an office supply retail company with more than 1 , 4 0 0 retail stores. Office Depot also has a business - to - business sales organization that services over half of the Fortune 5 0 0 companies and nearly 1 0 million business customers. Office Depot offers a wide range of services and supplies as well as products and technology

The Situation Analysis is finalized as a written document that includes what components? Group of answer choices Summaries of ( 1 ) current market share, ( 2 ) historical sales volume by year, and ( 3 ) return on investment in past marketing campaigns. Summaries of ( 1 ) opportunities based on customer needs and ( 2 ) problems that must be

Although design thinking itself is not linear, the phases of the design process are. True False
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Students are to consider some examples of unique or compelling operations or production ideas you have seen or heard of in different media. This could relate to an interesting method of demand forecasting, production planning, scheduling, managing inventory, logistics , supply chains, or managing quality you have recently come across, you noticed,

Pulling together the plans of all the organization's managers is the purpose of Blank _ _ _ _ _ _ . Multiple choice question. allocation of resources planning communication and coordination controlling profits and operations evaluating performance and providing incentives

Strategic workforce planning is a process that aligns an organization's workforce with its strategic goals by forecasting future needs and developing strategies. It involves analyzing current workforce capabilities, identifying gaps, and developing action plans. Recruitment involves attracting and identifying potential candidates, understanding

Which of these is not a strategy used by Unilever to sell to the BOP? Multiple Choice using independent distributors who deliver to local Vietnamese villages by boat distributing mostly small and single - serve size packages selling to rural Vietnamese villages using homemaker s clubs selling to rural Indian villages using Tupperware - style

revenue growth for seabreeze property services from 2 0 1 1 to 2 0 1 6

Two major companies producing project management software include: Multiple Choice Microsoft, with Microsoft Project, and Primed, with Primed Develop. Microsoft, with Microsoft Project, and Primavera, with Primavera Project Planner. Microsoft, with Microsoft Spin, and Primavera, with Primavera Project Planner. Transpose, with Transpose Project
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7 - 1 . Why did the Europeans try to protect their auto industry from Japanese imports, and do you think this was fair to European consumers? 7 - 2 . Toyota has established production facilities in Europe to service the European markets. Has Hyundai, Kia, or Honda followed the same strategy? If so , in which countries have they set up

Which of the following terms best represents the communication channel that a company uses to move its advertising messages from sender to receiver? Select one: a . encoder b . communicator c . media d . decoder

Explain how Maslow's hierarchy of needs can be used to address the concerns about job security, safety needs, and those that had esteem needs. Explain how Herzberg's two - factor theory could address the different hygiene factors and motivators for Company A and Company B . Make sure to describe the hygiene factors and motivators for each company.
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Which of the following is false regarding the liability of directors and officers for criminal behavior? Multiple Choice Directors and officers can be held personally responsible for their own crimes. An officer can be held criminally liable for the illegal conduct of an employee if the court determines that a responsible person would have known

Hawaii State University offers classes to students online in Hawaii and California. A professor assigns a group project to four class members, two of whom live in Hawaii and the other two live in California.Assuming the group members share a common purpose and depend on each other to accomplish their tasks, what is this collection of people

Governments both Federal and Provincial provide effective sources of information and programs for Exporters? True False

Which of the following is not a business process flow in vendor managed inventory? Group of answer choices The buyer transfers inventory and sales data to the vendor using EDI The buyer sends a purchase order to the vendor via EDI The vendor plans replenishments for the buyer The vendor sends an advanced shipping notice via EDI and ships goods

Improved effectiveness comes from which of the following? Looking through the eyes of the customer Waste in time and spaceImproved effectiveness comes from which of the following? Looking through the eyes of the customer Waste in time and space Determining process waste Go and see for yourself Determining process waste Go and see for yourself

Activity 7 Select TWO different health and safety performance indicators used by a Commercial Mall Construction Company. For EACH indicator you must consider Reason ( s ) for monitoring the chosen indicator ( including legal and other compliance obligations ) Method ( s ) used for monitoring and measuring Criteria used for evaluation, eg

When McDonald's extends the time period for its Buy One Get One ( BOGO ) Big Mac promotion our data analysis using SPSS reveals that total sales for McDonald's increases during the same time period. However, once sales reach a certain level additional sales promotions will not result in an increase in sales, but rather result in a decrease in

The responsiveness of the organization as a whole to information consists of the initiatives that the firm adopts to ensure that it abides oy or exceeds stakeholder expectations and has a positive impact on stakeholder issues. A stakeholder B internal environment C external environment D non - disclosed market analysis
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Question 5 0 2 pts Which of the following supervisors best demonstrates prejudice? a supervisor who gives poor ratings to good performers a supervisor who places the most weight on events that have occurred lately a supervisor who generalizes one positive aspect of an employee to his or her entire performance a supervisor who forms preconceived
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Performance appraisal meetings with employees should be done every 5 years. at least weekly. every 2 years. at least yearly.
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There is a growing fear among many people that globalization benefits big companies instead of average citizens. True False
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QUESTION 1 Based on the following data for Company ABC. What is the sales price per unit? C M % = 3 0 % Variable Cost per unit = $ 3 5 5 0 units $ 5 0 5 0 % $ 1 0 . 5
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The contingencies of empowerment include all of the following EXCEPT? Technology Type of people Infrastructure Tie to customer
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Fill in the blank from the decision in McCulloch v . Maryland: Let the end be legitimate, let it be within the q , that end, which are not prohibited, but consist with the letter and spirit of the constitution, are constitutional. and all means which are appropriate, which are plainly adapted to q , enumerated powers of the Constitution needs of
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During the mature partnership phase of leadership making, the exchanges between leader and follower are: Low quality Medium quality Moderately high quality High quality
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Wire YMS GTA Timesheet GRT Downloads YMS Qlauncher distribu... P 1 : EDLP ( 5 of 1 0 ) Company value can be measure by q , the uniqueness of its ROI customer perception of value, rarity, and imitability employee perception of value, rarity, and imitability A & B B & C
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According to the two - factor theory, which of the following statements would Revey be tre? Selectone: A . Employees are olissatisied due to lack ol recognition. B . The malor reason for dissalistaccion is probabaly the lacdol promolion C . Qualiy ol superision is a molvation laciot. D . Fixing the conditions thal make the employees dissalisfed
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Which benefit of resistance is described as an opportunity for recipients to share their feedback, whether positive or negative, to be taken into account to create a better solution? A Resistance can reflect, and potentially build, involvement in and commitment to the organization. Resistance can provide additional data about how employees feel
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How did the average prepayment commitment change after implementing the third plan? It decreased significantly It remained the same It fluctuated unpredictably It increased from 2 . 5 to 7 months
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The selection of social media channels for engagement should primarily depend on the size of the budget available for social media marketing. Select one: True False
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Setting SMART objectives in communication strategies means setting goals that are Specific, Measurable, Ambitious, Realistic, and Time - bound. True False
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Subway, with more than 2 7 , 0 0 0 outlets in the U . S . , is planning for a new restaurant in Buffalo, New York. Three locations are being considered. The following table gives the factors for each site. \ table [ [ Factor , Weight,Maitland,Baptist Church,Northside Mall ] , [ Space , 0 . 3 0 , 6 0 , 7 0 , 8 0 ] , [ Costs , 0 . 2 5 , 4 0 , 8 0 ,
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Answer the following question in regard to these shipments. State whether any shipments of this material to any country in TGE's international distribution network as referenced above are controlled for export. Make sure to answer this question in regard to each country that is part of this distribution network. In regard to your answer as to
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Multiple Choice Question Who designed the dome of the Florence Cathedral? Andrea Palladio Filippo Brunelleschi Leon Battista Alberti Donato Bramante
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A restuchian of hol sizes q , the amount of fluctastion that can accumblate between wyy pair of stages of a supply chain. A ) increases B ) decreases C ) has no impact on D ) none of the above
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Which of the following statements is true regarding a future oriented society? Which of the following statements is true regarding a future oriented society? People believe they can control nature. Organizational change is considered necessary and beneficial. Managers and workers do not necessarily believe that hard work can lead to future

According to Wooldridge and Floyd, middle management can contribute to organizational change by Group of answer choices communicating change to stakeholders adopting to the external environment gathering and synthesizing information all of the above

Assignment Dataset 2 . xlsx: MKT 4 4 6 0 - 0 2 ( 3 4 8 9 1 ) All Orders | SHEIN Question 3 1 . 5 p t s Refer to exhibit 2 . What are the means "cleanliness" ratings for males and females, in that order? 3 . 8 3 and 3 . 7 8 3 . 7 3 and 3 . 8 4 3 . 7 8 and 3 . 8 3 3 . 2 0 and 3 . 4 0 3 . 8 7 and 4 . 0 3 Question 4 1 p t s Refer to exhibit 2 above.
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Which of the following is a guideline that should be followed by an entrepreneur when forecasting sales for his or her new venture? The entrepreneur must use a quantitative technique, rather than a qualitative technique, for forecasting sales. The entrepreneur must ensure that a single sales estimate is used throughout all processes of forecasting
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Cindy Bonfield posted the following on her Facebook page, My friend Eliza just stole an Apple phone from Walmart. Can you believe it ? Eliza was working at the time and did not steal the phone. Which of the following statements is true? Group of answer choices Cindy has defamed Eliza. Cindy has not defamed anyone because not many people would know

) Leah s team adds a representative from Career Services to act as the point person in the team s Pathway Skills project, allowing Leah s group to function as a ( n ) _ _ _ _ _ _ _ . a virtual team b management team c task force d self - managed team e cross - functional team

Question 1 3 ( 2 points ) Which of the following is correct? Exploratory research is usually quantitative. Conclusive research is usually quantitative. Exploratory research is usually inexpensive. Conclusive research is usually qualitative.
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Citibark s recent marketing research study showed that their customers valued responsiveness above all other service quality dimensions. Next they conducted additional research to establish the exact number of days customers defined as responsive for critical company processes ( eg . , 2 4 hours for reissuing lost cards and 5 days for deciding on
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Question 3 2 pts The difference between respite care and adult day care is: respite care is for the caregiver adult day care is not Medicare - certified respite care is only for the frail elderly adult day care is staffed by social workers
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Precision is an important critical thinking standard. Group of answer choices true false

In some face - to - face business meetings, employees are typically instructed to raise their hands if they would like to make a point. This requirement is a ( n ) _ _ _ _ rule. Group of answer choices intuitive constitutive comparative regulative constructive

Question 1 7 4 pts A ( n ) organization is characterized by a relatively low degree of job specialization, loose departmentalization, few levels of management, wide spans of control, decentralized decision making, and a short chain of command. organic line hierarchical staff mechanistic
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Which of the following best describes the concept of civil rights: Group of answer choices Freedom for all Political rights of speech and assembly Powers and privileges guaranteed to individuls and protected against arbitrary withdrawal by the government or individuals The guarantee of life, liberty, and private property ownership

Good competitive intelligence helps managers construct up - to - date strategic profiles of rivals. enables more accurate predictions about how long it will take a rival to copy most of what the strategy leader is doing. points to those things that every firm in the industry needs to attend to in order to retain customers and weather the

QUESTION 6 A business's endeavour to achieve the highest possible satisfaction of needs at the lowest possible cost given the limited resources available is known as the principal.
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An "infinite calling population" occurs when the likelihood of a new arrival depends upon the number of past arrivals. ( A ) True ( 3 ) False
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Question 5 4 ( 1 point ) "Soft tourism" that folklorist Elke Dettmer has been promoting in Newfoundland is: a ) tourism for German travellers b ) tourism that contributes to the local economy c ) tourism that does not damage social and cultural environment d ) b and c
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According to Dr . Wu's research, which company adopts learning mechanism to respond to changes in order to achiev superior performance? Alibaba
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For which of the following purposes should you avoid scheduling a meeting? a . To reach a decision b . To solicit input from others c . To share information d . To address conflict

Which component in the Basic Production Process requires the most technological innovation? Acceleration Transformation Distribution Consumption Inputs
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Consider this quote: " If you can't follow somebody else, don't buy a franchise." Which characteristic of a franchise does this quote describe? high success rate restrictions on growth loss of entrepreneurial independence location problems
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