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General Management Questions and Answers October 4, 2016

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The business model used by IBM to make money not selling IBM products, but by selling its expertise to improve their customers operations is the A . profit pyramid model B . advertising model C . customer solutions model D . efficiency model E . multi - component system / installed base model
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Thinking about leadership in 2 0 3 0 and beyond, which of the following is going to be most important? Group of answer choices digital knowledge effective followership collaboration personality

Which of the following is not an advantage of magazine advertising? a . It has a longer life span. b . It lacks timeliness. c . The ad can be viewed repeatedly. d . It is more prestigious. e . Specific market segments can be reached.
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The Dean of the college of business at a university mandated that no graduate level courses could be offered in the daytime based on its supposition that all graduate students are employed outside the home during the day. This is an example of a gap between q , a . consumer expectations and actual service delivery b . service delivery and external
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According to Argyris, problems like absenteeism and apathy are probably caused by managers who: Empower their front line too much Skip onboarding protocols Don't invest in recruitment Treat employees like children
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What platform was primarily used during the MeToo movement? Facebook x ( formerly Twitter ) Instagram Snapchat
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Question 5 8 There is often a good deal of conflict in groups as members work to sort out a variety of concerns ( e . g . , the responsibilities of each member ) . What is the name for this stage of group development? Adjourning ( wrap up and conclusion stage ) Forming ( mutual acceptance stage ) Norming ( motivation and productivity stage )
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the degree to which different evaluators produce the same results the ability of empioyees to request a re evaluation of skills the underlying, broadly appilicabie knowledge needed to perform a job effectively a skill - based approach for determining pay the degree to which the evaluation achieves the desired results
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Which of the following statements is true of a specialty product? a ) It is unknown to a potential buyer or a known product that the buyer does not actively seek. b ) It is widely distributed in a geographic area so that sufficient quantities can be sold. C ) It is easily substituted with products that have the same features. d ) It is marketed
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Multiple Choice Organizations with high employee engagement benefit from the following: x and Z but not Y Y . Increased customer satisfaction rates X . More productive workforce x , Y , and Z Z . Lower employee turnover and absenteeism
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Question 2 sur 1 2 Your colleague states, "I think we should have one person from each product line on the project team." You do not agree. What is the best reply to set the stage for agreement? "Yes, and we should explore which product lines are the must - haves for this team." " No , although it's a good idea, having someone from each product
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Question 2 1 pts In the Hersey and Blanchard model of leadership, when subordinate readiness is low, the leader should use a "telling" style. True False
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Question 1 1 p t s Which of the following is not a dimension of corporate social responsibility? Demographic Ethical Legal Philanthropic
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? _ _ _ _ _ _ _ _ _ _ a r e u n b r a n d e d , p l a i n l y p a c k a g e d , l e s s e x p e n s i v e v e r s i o n s o f c o m m o n p r o d u c t s . G r o u p of a n s w e r c h o i c e s g e n e r i c s a s s o r t m e n t b r a n d s b u l k p r o d u c t s p r i v a t e l a b e l

Question 3 6 1 pts Fiber - optic cable is less expensive and easier to install than wireless media. True False
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Which of the following scenarios represents an action that is part of the supply chain? Lark makes donations to three different businesses that develop products for causes she believes in . A printing company sees a competitor's advertisement and creates a campaign to sell its products at a lower cost than the competitor is advertising. A concrete
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Which step of the coaching process are Heidi and Christopher at in the beginning of the video? Multiple Choice solidifying an action plan assessing needs gathering information situational analysis evaluation and feedback

Group 3 Sharon Chuter JOMA Beauty US & UK Your one complete post should begin with Paragraph 1 - a brief description of the organization you are assigned ( no more than one opening paragraph, ie about 3 - 4 sentences ) followed by your responses to the following 2 prompts. 2 . Study Figure 1 5 . 2 and the accompanying explanatory text. What kind

What is a value delivery recommendation for ZipCar? a . Using campus ambassadors b . Pricing above reference points c . Adding zero - emission vehicles d . Partnering with AARP e . Making car pickup fast and easy

People who contribute financial support to crowdfunding ventures are known as _ _ _ _ _ _ . angels surrogate family backers the posse

What is the key difference between qualitative and quantitative risk analysis? Question 4 7 options: Qualitative analysis assigns numerical values to risks Qualitative analysis focuses on broad categories of risks Quantitative analysis is only performed in the planning phase Quantitative analysis assesses the impact and likelihood of risks

What is the purpose of the insights provided by supply chain analytics? a ) measure variables as a form of metrics b ) make decisions based upon facts c ) provide a basis for cost savings d ) mitigate significant risks
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An advertisement on Twitter emphasizes the high quality of the product. This advertising is likely: ineffective. part of the product. advertising as signaling. informative advertising.
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1 9 a . Assume that an organization sees negative da . . . Assume that an organization sees negative data about an HR practice but continues with it because they have already hea bias. Multiple Choice escalation of commitment anchoring and adjustment overconfidence hindsight
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The rising cost, over the past 1 0 years within the United States, of health care, retirement, and liability ( workers compensation, etc. )

To what managers and teams pay attention is a powerful indicator of the organizational culture. An example would be managers demonstrating good behavior the response to a crisis a manager commenting on the sales figures the assignment of a corner office
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The potential for unauthorized access or damage is not limited to a single location, but can occur at many access points in the network. True False
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The Russian composer Igor Stravinsky emigrated to the USA, and became an internationally famous musician. His definition of music was: "Music is Sound Art in a Time Frame." "Music is the universal language." "One good thing about music, when it hits you, you feel no pain." "Without music, life would be a mistake." "There are two means of refuge
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If resources are not adequate to meet peak demands, the resulting reschedule is termed Select one: A . Resource - constrained scheduling. B . Time - constrained scheduling. C . Mandatory leveling. D . Project resource adjustment. E . Allocation.
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Management development programs rely heavily on participative methods such as case studies and role playing to instruct employees. a . True b . False
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When visiting clients with clear collectivist cultures, it's important to be aware of the cultural norms and expectations surrounding communication and behavior. Here are some types of behavioral changes you may want to discuss with Sasha:

Which of the following is NOT one of the steps involved in perception? a Encoding the message effectively b Selecting available data by becoming aware of or registering a small amount of stimuli in the environment c Organizing selected data into a form that we can more easily use and remember d Interpreting the data by adding meaning and making

Organizational citizenship behaviors ( OCBs ) are not typically formally rewarded or part of the job description. Do you think that OCBs should be formally rewarded or included in the job description? What are the pros and cons of each perspective?

Which of the following approaches is designed to change the actual negotiation process by reframing the agenda, sequencing, and decision rules? Multiple choice question. Process moves Use of incentives Appreciative moves Pressure tactics

One of the major challenges faced by a new leader is _ _ _ _ _ . A feedback - intensive management development program _ _ _ _ _ .

Cassandra is part of a team at ABC Products. She finds that finally, her team has started to build momentum and starts to get results. Cassandra's team can be described as entering which stage of group development? Forming Adjourning Performing Norming Storming

Which of the following statements illustrates a transition? Group of answer choices "Fourth, you should varnish the table." "Once you have assembled the necessary materials, you are ready to prepare the surface." "Don't buy new furniture. Save money by refinishing your old furniture." "Today I will discuss the materials you need, how to prepare

A ( n ) is the pathway, such as a phone call, a letter, a memo, orface - to - face communication in a meeting, through which an encoded message is transmitted to a receiver. mediumsenderreceiverencoderdecoder

Question content area top Part 1 _ _ _ _ _ _ _ _ is the promotion mix tool that consists of short - term incentives to encourage the purchase or sale of a product or service. Question content area bottom Part 1 A . Public relations B . Direct and digital marketing C . Sales promotion D . Personal selling E . Advertising

What are "open skies" agreements? An international treaty organization that addresses the regulation of Unmanned Aerial Systems in controlled airspace. An international policy concept in which calls for the liberation of rules and regulations on international aviation in order to create a freemarket in the aviation industry: Agreements between
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Summary and Recommendations ( 4 0 marks - 1 page maximum ) :Zuliani Fine Tables Case Study - RubricMarksCriteriaForecast 2 0 - Appropriate quantitative analysis - Qualitative factors considered - Accuracy - Risk management considerationsPrecedence Diagram 2 0 - Accurate precedence diagram - # of workstations / employees accurate based on

Media advocacy means the public is greeted with universal catcalls that shamelessly hawk products. Group of answer choices True False

The agreement to purchase a foreign currency in the future at a specified exchange rate is known as the forward exchange contract True False
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When a process fails to satisfy a customer on occasion: Group of answer choices it is quite often the customer's fault. it is considered a quality management issue. it is time to reengineer the process. it is usually half the customer's fault and half the company's fault.

Reflecting on your team's CFS , why should the property taxes be labeled an OES and not as COGS? a ) Cannot determine with the provided information b ) Property taxes should not be included as either a COGS or OES as they are part of the taxes paid on the income statement c ) Actually, it is associated with the production of our goods sold d ) The
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High - profile corruption cases continue to plague the construction industry. In August, federal officials fined architecture firm CannonDesign $ 1 2 million to settle charges that company employees bribed a U . S . Department of Veterans Affairs official for information that would help them win VA projects. Courts sentenced a CannonDesign
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When determining the best communication channel for a professional message, which two factors are most important to consider? the type of device you are using the length of the message the recipient's seniority within your organization the complexity of the message the time of day
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Evaluate the pros and cons of 3 6 0 - degree performance appraisals and feedback. Would you like your performance to be appraised in this manner? Why, or why not? provide me as a ppt slides

Ethical and organizational culture falls under which of the dimensions of the internal environment? Ethical and organizational culture falls under which of the dimensions of the internal environment? Social People Task Organization

QUESTION 3 1 1 points What is the method of quality measurement that looks retrospectively at activity, measures it , and compares it to established guidelines? q , a . Inspection b . Incident reports c . Audits d . Controlling
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The q , bottom line of organizational performance includes financial, social, and environmental criteria. quadruple single triple double
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6 1 0 points What is a feature of implicit CSR ?
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Question 1 7 Breyona, who owns an international investment firm that is headquartered in the United States, has witnessed the dangers of global economic interdependency. As she recently explained to her prot g , " In my opinion, have been two negative effects of global economic interdependency for the United States." Lapses in information security
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In situational leadership, a leader uses a delegating style when his followers' maturity level is Multiple Choice low. moderate to high. high. moderate to low.

The trend in organizations like Uber and Lyft represent which trend in employment? better EEO greater loyalty between employees an'd employers more permanent long - term employment more independent contractors more merit pay
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Culture is the sum of shared beliefs, norms, and values among a group. Culture can be discussed on a macro level, distinguishing national cultures held by different countries. True False
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Question 2 2 pts In what setting was the New York Kouros found? Temple Cemetery Palace Agora
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Question 2 Between 2 0 0 4 - 2 0 1 6 , in which of the following generations did we NOT see a change in majority support of a political party? Generation Z Baby Boomers Silent generation Generation X
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Which of the following is a criticism of natural law? There is a law of peoples. Value is connected to purpose and function. These truths are self - evident.
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Which of these was a recent enhancement Facebook made to its platform? Multiple Choice spinning off WhatsApp in favor of a homegrown messenger removing age restrictions for users when they access Facebook from a smartphone creating an opt - out option for mobile advertising hosting the New Guy app to help small businesses create video ads for new
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review question You are adjusting a commercial claim with an insured business owner, Ura Hogg, who owns a Harley Davidson motorcycle shop. She has an employee roofing her company's building. The employee falls 3 5 feet to the ground and dies. This is a under workers comp insurance.

For the Contact Centre Agent case study ( introduced in Assessment Task 2 ) , what are at least 4 factors that could affect agents from achieving their work tasks? Begin by documenting each factor. Then for each factor, document what could be practical steps to help avoid or minimise the effect ( or what is the contingency plan ) .

1 . What is Traditional Media? Name the media platforms that belong to this category. 2 . What are the business and marketing benefits of Social Media? 3 . What are the 4 key points to consider while building your digital strategy? 4 . What is the meaning of "Buying Persona"? 5 . How do you measure a digital ROI? 6 . "Holistic Spa" is a luxurious
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( Step 1 : be sure to review the "Personal & Professional Networking" Learning Material linked in Week 1 0 to determine the difference between a personal business card and a company - issued business card; include the required information discussed in the learning material in your personal business card design. ) Here are several options for

An organization s knowledge assets often are classified as either _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ or _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ . Question 6 options: structured; unstructured qualitative; quantitative explicit; tacit discretionary; mandatory

Which of the following is an example of an organization using generative Al to enhance diversity and inclusion in its hiring process? Panasonic North America implemented the Visier People Insight platform to analyze data to improve employee experience. Hypercontext uses Donut's Al - backed chatbot to foster a remote work culture. JustEat uses

A Facebook core audience is based on: location, demographics, interests, behavior, and connections the number of years a person has been on Facebook people who have already expressed an interest in your business new people who share the characteristics of your existing audience
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ASSIGNMENT METHOD The members of a 5 - men swimming team wanted to undergo advanced training from their local YMCA chapter. To do this, they must be assigned an individual swimming coach. Unfortunately, there are only 4 coaches available. Presented in the table below are the improvement ratings expected when a particular coach is matched with a

List and briefly describe the four events or trends described in the text that have shaped international business beyond today's bumpy roads and into the future. Describe the internationalization that has occurred in U . S . businesses Briefly describe the American efforts toward global trade and its impact How is the balance ensured in a balance

2 . Evaluate the effectiveness of various performance management frameworks ( e . g . , Balanced Scorecard, Six Sigma ) in different organizational contexts. What factors should be considered when choosing a framework?

Discuss key concepts such as process design, capacity planning, inventory management, and quality control. Explore the role of operations managers in coordinating resources, scheduling activities, and ensuring smooth operations. Investigate strategies for improving productivity, reducing costs, and meeting customer demands through lean

: In the Tools & techniques of collect requirement, Please explain the 5 Techniques - Interviewing, Focus Group, Bench - marking, Prototypes, and Affinity Diagrams.

An appliance company stocks refrigerators that have variable lead times because of the difficulty in importing the products. Lead time is normally distributed with an average of 6 days and a standard deviation of 2 days. a ) Assume that demand is also a variable and normally distributed with a mean of 2 0 0 refrigerators per day and a standard

Which of the following is false regarding enforcement of the Sherman Act? Group of answer choices The limit on fines for a person found in violation of the Sherman Act is $ 3 5 0 , 0 0 0 . The Sherman Act only applies to business practices that restrain trade or commerce only within the United States. The limit on fines for a corporation found in

Ssense is a retail company that provides customers a curated selection of designer fashion and luxury street wear. Their experts constantly monitor fashion trends and brands offerings to select the hottest items. And their sales associates are trained to match the clothes to each customer for a perfect fit and unique style. Ssense takes care to

In which of the following cases was the exclusionary rule created? A . Trop v . Dulles B . Weeks v . United States C . Plessey v . Ferguson D . Johnson v . United States

ead the following sentence. There are four words you may choose from when answering this question. Below each word, select the correct part of speech for that word ( noun , verb, or neither ) . They looked longingly at the beautiful cupcakes. They looked longingly at the beautiful cupcakes Pronoun Adverb Adjective None of these

What is ZipCar s main marketing threat? a . car rentals b . bus c . auto leasing d . Metrorail e . all the above represent threats for ZipCar

Choosing a Delivery Lifecycle Make the case for using a specific delivery lifecycle and the situation ( s ) that are best suited for it .
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The Blank _ _ _ _ _ _ Ladder proposes a series of steps / considerations that breaks down AI strategy into individual pieces or rungs on a ladder to better connect data and AI systems.

As the number of people involved in a project the complexity of communications q , q , increases, decreases decreases, increases increases, stays constant increases, increases
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Which of the following are advantages of using servers for audience measurement? Completed at respondents' convenience Data can be collected unobtrusively Accurate measurement of user actions Data is collected quickly
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What is the required third - party process when parties cannot reach a collective agreement on their own called? Select one: a . interest arbitration b . rights arbitration c . mediation d . grievance mediation e . conciliation
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Question 1 4 1 p t s Kathy Elliot has decided that she will start an Internet company to sell reliable used cars to customers nationwide. She has decid to use the sole proprietorship business format. Elliot's next step is to write a formal before she applies for a business loan. venture prospectus business plan business essay request for SBA
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According to Covey, individuals should be spouse - centered. Group of answer choices True False

Which practice helps organizations achieve high performance? work performed by individuals an organization discouraging continuous learning conducting empathy training exercises pay systems primarily rewarding loyalty to the company technology that increases costs
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him further advice, instructions, and personal training on unique tasks. Which of the following describes Jimmy's socialization process at the accounting firm? Multiple Choice formal fixed individual divestiture collective
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Louis, a collector of movie memorabilia, spent $ 2 5 0 , 0 0 0 on the Batmobile because he believed it was the actual Batmobile from the original movie. After receiving delivery, he discovered the car was not the car actually used in the film "Batman," it was merely one of five cars used to promote the film. He now wants to cancel the contract and

9 In its simplest form, means setting an organization's goals and deciding how best to achieve them.
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Question 2 9 Effective technical communication should be: Writer - oriented, convenient, and organized. User - oriented, accessible, and efficient. Technology - oriented, concise, and problematic. Document - oriented, specific, and detailed
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Imagine you are a Domino's executive traveling to China from the company's U . S . headquarters. You are going to Beijing to negotiate a commercial real estate deal. Based on what you know about high and low context differences between the United States and China, what should you avoid doing? Multiple Choice discussing non - business - related
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E - mail, teleconferencing, and Wi - Fi are all classified as a . cognitive infocommunications b . operating systems c . information communication technology d . virtual reality technology
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Which of the following is not a step in the workforce planning process? Supply analysis Solution analysis Retention analysis Gap analysis
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The concept of logrolling is the same as Diamond's strategy of being unemotional finding the decision maker trading items of unequal value calling out bad behavior using standards
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When negotiating a lease - You should keep in mind four things before signing a lease. Which is not one of the four recommended? Group of answer choices Be patient and take your time Review the lease with your attorney Keep an open mind and do not accept lousy terms Be prepared with knowledge of possible clauses and their meanings Ensure that the

How should supply chain strategies be aligned with corporate strategies? 2 . Support your answer with appropriate examples. 3 . Reference your sources

Which of the following is true of a SWOT analysis? Question 4 5 options: It is typically performed by lower - level managers. It is used to design a firm's mission and objectives. It is independent of social and political factors. It is designed to help a firm determine its own strengths. It is usually conducted in the control phase of a market

What is one of the most common types of effective posts when establishing a professional reputation? posting your accomplishments and awards posting pictures of your family and vacations promoting your employer sharing articles written by someone else sharing links to political opinions that reflect your own
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The appropriate salutation for a letter with the following inside address is Chris Tracey 2 8 9 Maple Drive Hancock, MI 4 9 9 3 0 Dear Mrs . Tracey: Dear Mr . Tracey: Dear Chris Tracey: Dear Sir or Madam:
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When the new employees compare their expectations to organizational reality, which stage of socialization are they experiencing? a . prearrival b . orientation c . reality check d . adaptation e . encounter

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