BUSM 2200 Study Question - Short Answer - Chapters 1-5 Two of the following questions will be on Midterm #1 Exam. Each question will have a value of 10 marks. Please provide the 'theory' (5 marks) and give examples (5 marks). 1. List and describe some of the issues the Canadian workplace must address as it moves into the 21st century. Provide five examples to support your response. Explain each of the five with examples 2. Having a broad range of interpersonal skills upon which to draw makes us more effective organizational participants. What kinds of interpersonal skills do we need in today's workplace? Provide examples to illustrate your points. (You may want to refer to the Competing Values Framework Model as the basis for your answer). What "soft" skills are needed in the workforce today and why? 3. Discuss the "Big Five" model of personality and provide examples to show how this affects managers in an organizational setting. Give examples 4. What factors reside in the perceiver, the target being perceived, or the context of the situation that operate to shape and sometimes distort perception? Give examples 5. Discuss how job satisfaction can impact employee productivity, absenteeism and turnover. Give examples. 6. List and describe the dominant values of each of the three age groups who make up the workforce. Provide examples to support your response. You can now add the Gen "Z" category 7. Describe goal-setting and list the four ways that it motivates employees. Show an example/s? 8. What is meant by the term "organizational justice"? Give examples Why is organizational justice so important in the workforce today. 9. Identify and describe five actions a manager can take to enrich jobs. Give examples. Why is this important. 10. Using examples, define and describe job rotation, job enlargement and job enrichment. Give examples