Question: By strategically selecting suppliers aligned with its values and goals, Mr Khumalo clothing store has transformed its supply chain into a key driver of exceptional

By strategically selecting suppliers aligned with its values and goals, Mr Khumalo clothing store has transformed its supply chain into a key driver of exceptional customer service. The continuous evaluation and improvement of supplier relationships ensure that Mr Khumalo clothing store remains agile, innovative, and customer-centric in a competitive retail landscape. You are newly employed as a supply chain manager for Mr Khumalo clothing store. You are requested to discuss the following questions and explain how your position would help Mr Khumalo clothing store to become competitive in the clothing industry. QUESTION 1(20 Marks) Discuss any five factors that Mr Khumalo clothing store needs to consider when selecting its suppliers. Make use of practical examples to support your answer. QUESTION 2(10 Marks) As a supply chain manager at Mr Khumalo clothing store, one of your main job descriptions is to assist in offering exceptional customer service and create value for the client, which enhances the relationship throughout the supply chain. Use the simple Method and calculate the Customer Lifetime Value (CVL) for Mr Khumalo clothing stores products using the following data (Include practical examples and analyse the final results): Total Revenue =160,000,000 Total Number of Customers =12,000,000 Total Number of Orders equates to a revenue of R3,550,000 Average Order Frequency (AOF)=4 Average Customer Lifespan (ACL)=6 years

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