C. Case on External Environment analysis. Read the case below then answer the following questions: (8 marks) Smart IT Solutions is a Bahrain based company and has offices in the entire MENA region. Company is well known for providing specific IT products, solutions, and services to many retailers including Carrefour, Al Jazira, and Lulu supermarkets. Recently Company started developing IT solutions for hospitality sector including Four Seasons Hotel and Sofitel. Smart IT Solutions has been procuring products like CCTV Monitors from companies in China and Taiwan. Recently, new agreements were signed with companies in South Korea to provide low-cost smart watches. In the year 2022, the company is planning to develop specific innovative IT solutions for Governments to enhance the efficiency of the public transport systems. Although our company is a market leader, other local and international companies in Bahrain offers similar IT products, solutions, and services. Recently Smart IT Solutions signed a deal with a major car dealer in Saudi Arabia to develop a Mobile App targeting growing number of Women Drivers as it was a major change in the country which previously did not allow women to drive vehicles. Smart IT Solutions plan to start their operations in Lebanon is put on hold due to the current economic crisis. Similarly, the proposal to start operations in the US will only be considered after getting better clarity regarding the Omicron variant issue. The 4 days work week policy being implemented in the UAE is a concern for the company and discussions are underway to handle the change if implemented in the private sector.

The above case discusses several external environmental factors related to Smart IT Solutions. (a) List 4 of them (2 marks), (b) mention if they are specific or general environmental factors (2 marks) (c) provide one example from the case for each (4 marks) One example has been done for you: (a) Environmental Factor (b) General or Specific environment (c) Example from the case Customers(a) Specific environment(b) IT products, solutions, and services to many retailers including Carrefour, Al Jazira, and Lulu supermarkets.(c) 1. 2. 3. 4.