C) It involves identifying and modifying the emotions one feels. D) Emotion regulation is a strong predictor of task performance for some jobs and organization citizenship behavior. E) Surface acting has only a minimal effect on emotion regulation 30) Which of the following is a generic term that covers a broad range of feelings that people experience? A) affect B) knowledge C) insight D) attention E) cognition 31) refers to the tendency of people to associate two events when in reality there is no connection A) Affect intensity B) Focusing effect C) Distinction bias D) Omission bias E) Illusory correlation 32) Which of the following statements is most likely to be true regarding moods? A) Moods are always brought about by a specific event. B) Moods last for a very short period of time, such as a few seconds C) As compared to emotions, moods are more likely to be clearly revealed by facial expressions D) Moods are more flecting than emotions. E) Moods are cognitive in nature. 33) refers to a model which suggests that workplace events cause emotional reactions on the part of employees, which then influence workplace attitudes and behaviors. A) Ironic process theory B) Implicit personality theory C) Disengagement theory D) Anective events theory E) Construal level theory