Question: C. Technological D. Social 14. According to Fielder, task-oriented leader will be best suitable for which situation? A. Very favourable and really not favourable B.

C. Technological D. Social 14. According to Fielder, task-oriented leader will be best suitable for which situation? A. Very favourable and really not favourable B. At moderate favourable. C. Very favourable and not favourable D. Really not favourable and not favourable 15. Whose responsibility is it to set objectives that are consistent with an organisation's objectives as well as plan and implement the objectives?: A. Team leader. B. Middle Manager C. Top manager D. Supervior 16. Which category of roles does Nam the store manager use when she makes up the weekly schedule for her employees? A. Directive. B. Decisional. C. Interpersonal D. Informational 17. Departmentalization is job grouping by: A. Customer, product, functional, work teams B. Customer, product, location, work teams C. Customer, product, location, functional D. Customer, location, functional, work teams. 18. Stages of group development are: A. Forming, storming, norming, standarsizing B. Forming, storming, norming, performing C. Forming, storming, performing, determining D. Forming, storming, standardizing, determining 19. Standing plan excludes the following plan: A. Polciy B. Standard operating procedure C. Rules and regulations D. Program 20. Emotional Intelligence excludes: A. Self-awareness B. Managing emotions C. Empathy D. Self-efficacy

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