c To find individuals to interview, begin making contacts through people you know.
d During the interview, complete the surveys yourself, Don't ask the subjects to fill out the forms.
e Before beginning an interview, tell each subject that his or her responses will be anonymous. Indeed, it's advisable to create fictitious names for particular work venues, for the subjects themselves, and for any persons mentioned by the subjects. Also, inform each subject that your written report is for a course and that it won't be published anywhere.
f Allow your respondents to speak freely. Don't allow your survey form to keep you from taking notes on unexpected comments, observations, and information provided by the subjects. In other words, keep an open mind.
g Don't record an interview on any electronic device, such as a tape recorder, cell phone, or camcorder, without the express permission of the subject. If you do record any interview, destroy or delete any such information upon completion of your research project.
Prepare a fiveto eightpage term paper based on your research. Draft your paper on the basis of your background reading and your field research. Edit and revise your draft prior to submitting it to your instructor.
Paper Specifications
Prepare your paper for electronic submission in a wordprocessing program.
Prepare a title page with the following information:
a Title: Emotional Labor in the Workplace
b Your name
c Your student number
d Course title: Organizational Behavior
e Project number
f Current date
Doublespace your paper, with left and right margins of to inches, flush left and ragged right.
Provide adequate source citations.
Include a header on each page except the title page. In the header, include your name, student number, and the page number.
Do not plagiarize. The direct usage of materials from any source without proper and accurate credit is plagiarism. Be sure to properly attribute direct quotes and paraphrases. If you plagiarize in any way or to any degree, your term paper will receive a failing grade.
Use the following outline as a suggested guide for the structure of your paper:
a Introduction. Summarize your paper. Briefly describe what the paper is about and how you went about writing it
b Emotional Labor: Psychological Stress in the Workplace. Describe emotional labor, including various perspectives on its nature and its psychological costs. The material for this section should come mainly from your background research.
c Interviews. Explain what you learned from your interviews. Include anecdotal material to engage the reader and, to a limited extent, offer your interpretations and impressions.
d Summary and conclusion. Discuss your overall impressions, your view on the causes of emotional labor, and perhaps,
Paper Specifications
Prepare your paper for electronic submission in a wordprocessing program.
Prepare a title page with the following information:
a Title: Emotional Labor in the Workplace
b Your name
c Your student number
d Course title: Organizational Behavior
e Project number
f Current date
Doublespace your paper, with left and right margins of to inches, flush left and ragged right.
Provide adequate source citations.
Include a header on each page except the title page. In the header, include your name, student number, and the page number.
Do not plagiarize. The direct usage of materials from any source without proper and accurate credit is plagiarism. Be sure to properly attribute direct quotes and paraphrases. If you plagiarize in any way or to any degree, your term paper will receive a failing grade.
Use the following outline as a suggested guide for the structure of your paper:
a Introduction. Summarize your paper. Briefly describe what the paper is about and how you went about writing it
b Emotional Labor: Psychological Stress in the Workplace. Describe emotional labor, including various perspectives on its nature and its psychological costs. The material for this section should come mainly from your background research.
c Interviews. Explain what you learned from your interviews. Include ancedotal material to engage the reader and, to a limited extent, offer your interpretations and impressions.
d Summary and conclusion. Discuss your overall impressions, your view on the causes of emotional labor, and perhaps,