C&A Fast Food has four activities in serving a customer: greet customer, take order, process order, and deliver order. Each activity is staffed by one employee (for a total of four employees). The processing time for each activity is given as follows:

Multiple Choice

A) Adding two employees at the current bottleneck activity is the minimum change in manpower necessary to increase process capacity.

B) Adding one employee at a nonbottleneck activity will cause a larger decrease in the cost of direct labor than adding one employee at the bottleneck activity.

C) Adding two employees at the current bottleneck activity will increase average labor utilization more than adding one employee.

D) Adding two employees at the current bottleneck activity will not increase the process capacity more than adding one employee.

Activity Greet customer Take order Process order Deliver order Processing time per customer 2 seconds 30 seconds 60 seconds 5 seconds Wage rate ($ per hour) 5 5 15 8 Assume demand is unlimited. Which of the following conclusions can be drawn