Question: C&A Fast Food has four activities in serving a customer: greet customer, take order, process order, and deliver order. Each activity is staffed by one

C&A Fast Food has four activities in serving a customer: greet customer, take order, process order, and deliver order. Each activity is staffed by one employee (for a total of four employees). The processing time for each activity is given as follows:

Activity Processing time per customer
Greet customer 2 seconds
Take order 30 seconds
Process order 60 seconds
Deliver order 5 seconds

Assume demand is unlimited. Each employee is paid $7.50 per hour. If one additional employee is added to the bottleneck activity, what will be the cost of direct labor in $ per customer?

Multiple Choice

  • 0.25

  • 0.50

  • 0.125

  • 0.3125

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