Question: Calculate the defects per million opportunities ( DPMO ) given the following: Blake, owner of Blakester's T - shirt Shop, keeps track of customer complaints.

Calculate the defects per million opportunities (DPMO) given the following:
Blake, owner of Blakester's T-shirt Shop, keeps track of customer complaints. For each T-shirt sold, there are four possible complaints: T-shirt shrinks, poor quality, design wears off, and doesn't fit right. Each week, Blake calculates the rate of T-shirt "defects" per total T-shirts sold, and then uses this information to determine his company's DPMO. During the past week, his company sold 1500 T-shirts. His company received 20 customer shrinkage complaints, 14 poor quality complaints, 12 design wears off complaints, 8 doesn't fit right complaints.
Calculate his firm's DPMO.

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