calculate the theoretical cycle time, average cycle time, Cycle time efficiency!

C D E Min Process step Customer gives his order to Barista Barista takes order and payment opens starbucks application Customer may need to add money in application Gives the customer change or receipt Barista handwrites the order on cup Barista prepares the order Barista gives the cup to another barista to make it 0 Another barista repeats and prepares the order 11 Hands the order to customer with greeting S Max 0.4 0.5 0.5 0.3 0.1 0.7 2 0.2 1 Avg VA / NVA 0.4 VA 0.5 NVA 0.25 NVA 1 NVA 0.1 VA 0.6 NVA 1 VA 0.1 NVA 0.45 VA 0.1 VA 0.3 0.1 0.45 0.1 13 Total 14 4.15 11.5 4.5