Caldwell (2003) explores differences between the roles of leaders and managers. "Leaders...envision, initiate, or sponsor strategic change of a far-reaching or transformational nature. In contrast, managers...carry forward and build support for change within business units and key functions."

1. Are you a change leader? OR, a change manager? Which role are you most comfortable in now, and where do you see yourself in the future?
2. What values, skills, and abilities do you believe are necessary to facilitate positive change? Why?
3. Consider the concept of impatience (M&L, p. 162). Does impatience play a role in change within your organization or organizations you have been involved with? How would you address/manage the impact of impatience on organizational change leadership?
4. Are there other crucial issues that should be explored/considered?