CAMH is a hospital that provides psychological services to patients who have interacted with the Canadian justice
Question:
CAMH is a hospital that provides psychological services to patients who have interacted with the Canadian justice system. Patients at CAMH are sent there with the goal of rehabilitating and reentering society.
Based on CAMH's research, many Canadians hold a negative view of people with mental illnesses. Furthermore, it is unclear for many Canadians whether it is possible to rehabilitate from a mental illness once a person has committed a crime.
Unfortunately for CAMH, there was a series of incidents in 2019 in which three patients departed from their rehabilitation while out in the community on a pass. These separate incidents upset community members, politicians, and the media. Due to this, it became clear that CAMH had some work to do in educating the stakeholders about its purpose.
Prompt: Compose a case analysis recommending how CAMH ought to address the crisis BOTH externally with the public AND internally within their own organization.
Operations Management Processes And Supply Chains
ISBN: 9780136860938
13th Edition
Authors: Lee J. Krajewski, Manoj Malhotra