can any one answer these?

Behavioural Styles Assignment Read all 4 description FIRST and then determine which behavioural style you are dealing with. If you do this as a pair, please include both names. One person needs to upload a copy into Blackboard/Course Documents/Week 2/Assignment #1 Behavioural Styles Situation 1 You are a salesperson at a jewelry counter and observe a professionally dressed female customer waiting in line for several minutes. She is checking her watch frequently, anxiously looking around, and sighing often. When she arrives at the counter, she makes direct eye contact with you and without smiling states, "I want to buy a 16 inch 14-karat gold twisted-link necklace like the one advertised in today's paper. I also want a small gold heart pendant and would like these to cost no more than $300. Can you help me? Oh yes, I almost forgot. Wrap that in birthday paper. This gift is for my daughter's birthday." Behaviour style: /3 Why do you think that is this person's behaviour style? Defend your choice 1. 2. 3. I 14 What will you say/ask right off the bat to get the conversation started? Type your answer starting in the space below. Give examples of actual words you might use to identify their needs/wants/problems. I want you to write WHAT you would actually say/ask to move this sales call forward. Defend why you would use say/ask Type your answer starting in the space below. Situation 2 You are selling coffee products to large companies. Your business is the selling stocking and maintenance of coffee machines on floors with many workers. A company saves time by offering coffee as needed to their hard working employees. You stop by the office of a prospect (132 person office in Toronto) and surprisingly, the office manager takes your meeting right there and then. You have little time to prepare but there you are! As you look around his office, you see a photograph of his family. Your prospect smiles weakly and offers you a seat. You begin to state your purpose by saying "Thanks for taking the time to see me Mr. Cohen," but he interrupts and says, "Call me Lenny, please." Behaviour style: /3 Why do you think that is this person's behaviour style? Defend your choice 1. 2. 3. /4 What will you say/ask right off the bat to get the conversation started? Type your answer starting in the space below. Give examples of actual words you might use to identify their needs/wants/problems. I want you to write WHAT you would actually say/ask to move this sales call forward. Defend why you would use say/ask Type your answer starting in the space below Situation 3 As a sales person for a massive car dealership, you return a phone message from a valued client, Cynthia McGregor. When the phone is answered, you say, "Good morning, may I speak with Cindy McGregor?" The curt response is, "This is Cynthia McGregor. How may I help you?" During the conversation, Ms. McGregor asks a variety of very specific questions about an automotive recall. Even though it seems obvious that the recall does not apply to her car, she asks very detailed follow-up questions such as why the recall was necessary, who was affected, and what was being done. Throughout the conversation, she is very focused on facts, times, dates, and technical aspects of the recall. Behaviour style: /3 Why do you think that is this person's behaviour style? Defend your choice 1. 2. 3. /4 What will you say/ask right off the bat to get the conversation started? Type your answer starting in the space below Give examples of actual words you might use to identify their needs/wants/problems. I want you to write WHAT you would actually say/ask to move this sales call forward. Defend why you would use say/ask Type your answer starting in the space below Situation 4 You are a regional sales rep for a restaurant supply company, Mrs. Vittelli, one of your customers, demands monthly meetings for reordering purposes and you are happy to oblige her with this level of service. You know that she has just become a grandmother because she pulled out photos of her new grandson. She has shared them, and all the details of her daughter's pregnancy, in a loud, exuberant manner. As she speaks, you have notice that she has a beautiful smile and, that throughout conversations; she is very animated, using gestures, and often reaching over to lightly touch others as they speak. Behaviour style: /3 Why do you think that is this person's behaviour style? Defend your choice 1. 2. 3. /4 What will you say/ask right off the bat to get the conversation started? Type your answer starting in the space below Give examples of actual words you might use to identify their needs/wants/problems. I want you to write WHAT you would actually say/ask to move this sales call forward. Defend why you would use say/ask Type your answer starting in the space below