can u answer this question please, my project is sending around retail store and a new service concept where we are offering a service like having employees ask you questions about your style and having them guide you to a area that store that fits your style

I want to compare this kind of store to Zara and how my store will have different areas for different styles with Zara usually puts the newest clothes that are trendy towards the front

when answering gap analysis please talk about these 5 things IN DEPTH, customer service, store atmosphere, product range, technology integration, feedback mechanism

please gives LOTS OF DETAILS

You will also perform a competitive and (quality) gap analysis of firms you are targeting as your potential competitors. There will be 5 points reserved (separate from the project grade) for just this phase