Question: Can you give an example (from your own experience or from something that you have read or heard about) of business process change and how

Can you give an example (from your own experience or from something that you have read or heard about) of business process change and how the organization applied or didnt apply one of Champys rules and the resulting impacts?

The article being referred to is "People and Processes" by James Champy, Perot Systems.

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