Question: Can you I get help with this table for class HRMGT193 Human Resources Management Training Plan Position: Customer service Call center Rep. Length of Training
Can you I get help with this table for class HRMGT193 Human Resources Management
Training Plan
Position: Customer service Call center Rep. Length of Training Period: __1 Month_
| Training Topic (Prioritize training based on job duties (see job description) | Instructional Objective | Training Method(s) | Length of Training & When (total # of days/ hours) | Who will Instruct (i.e. position/title) | Learning Material | Assessment Method | Who will Assess (i.e. position/title) |
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TOTAL Time in Training: ____________________
Write an overview to explain why you designed your selection plan the way you did for your position. Your explanation should include information about effective training strategies. Use your job description as the basis for your training plan overview. Also, use your textbook and instructor notes for guidance. I want to see concepts from our textbook used this in this overview. Your overview should include any assumptions you have made about the position and our fictitious company to support your plan design. Examples and details are required. Do not include generalized statements.
TRAINING PLAN CHECKLIST
Name:
Position:
Training Period Start: End:
| TRAINING TOPIC | INSTRUCTIONAL OBJECTIVE(S) | DATE OF TRAINING (instructor & learner initial) | DATE OF DEMONSTRATION (Supervisor - fill in "P" if proficient, "MA" if minimally acceptable" and "N" if "Needs Improvement") | ADDITIONAL DEMONSTRATION DATE (for items marked "MA" or "N" ) |
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| Date: _______ Instr. Initial ____ Learner Initial ____ | Date: __________ Rating: _________ Supervisors Initial: _____ | Date: __________ Rating: _________ Supervisors. Initial: _____ |
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Attendance during Training Period:
Interpersonal Skills during Probationary Period (circle one & comment):
Proficient; Minimally Acceptable; Needs Improvement
Comments:
RESULTS OF PROBATIONARY PERIOD REVIEW (circle one):
- Move to Regular Status
- Continue Training Period until:
- Insufficient progress during training period:
- Transfer to:
- Terminate:
Supervisor Signature: __________________________ Date: _________________
Employee Signature: ___________________________ Date: _________________
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