can you make a short comment on this post? In response to the make or buy discussion question, I do think that you need to know the overall production costs before a company decides if this will be costly for you and or beneficial. Most companies who decide to outsource the products are doing so due to demand of the product and getting it out the door quickly and efficiently to meet those orders and to not overwhelm their current staff and make profit. You can save on staffing costs by not having to hire more or pay overtime for your current staff. These individuals can help where others do not have the time. You should not outsource your customer services as those outside people do not know your companies as well as your inside resources. Communication is very key, and outsourcing can cause a lack of that. You should always total the cost of what you're thinking of outsourcing from what you currently inside costs to see if it benefits you to do so. You want to make a profit not the opposite. Other things to consider outsourcing, which would give you an increase sale is advertising, cleaning of