Question: Can you please help me answer these 2 questions? 1 Why is a customer's feedback on how they feel about your company's customer service and

Can you please help me answer these 2 questions? 1 Why is a customer's feedback on how they feel about your company's customer service and products so important to a company's success? 2) What are some ways that a company can obtain this type of information?

I need a 175 word count please

Thank you so much for your time and effort!

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