Question: Canon was able to redesign the copying machine so that it didn't need professional service-reliability was built directly into the machine, and the user

Canon was able to redesign the copying machine so that it didn't

Canon was able to redesign the copying machine so that it didn't need professional service-reliability was built directly into the machine, and the user could replace parts, such as the cartridge. What Xerox had not envisioned was the possibility that the components of the copying machine could be put together in an altogether different way that was more user-friendly. This example describes disruptive innovation. architectural innovation. incremental innovation. radical innovation.

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