Case 2: Emotional Intelligence or Cognitive Ability? Cognitive ability tests are very reliable and validly measures of job performance. --Cognitive ability tests normally assess reasoning, verbal, and quantitative ability. A recent survey, however found that:71% of the 2661 employers-sampled valued emotional intelligence (EI) over cognitive ability. El assesses a person's ability to accurately perceive emotions in themselves and others; and to be aware of how their emotions shape their thinking, 'decisions, and coping mechanisms; their ability" to understand and analyze their emotions; and their ability to regulate their emotions. "El correlates with job performance'at'a much-lower leveland-in-many cases the specific measure of EI did not correlate with job performance. The survey found that-59% of employers would not hire-someone with high cognitive ability but low EI.--75% said they would promote someone with high-El over someone with a lower value of El-When asked why emotional intelligence is more important than high-IQ,'employers said in order of importance) high-El employee: I Are more likely to stay calm under pressure: I Know how to resolve conflict-effectively1 Areempathetic to their team members and react-accordingly.[ Lead by example And tend to make more thoughtful business decisions In-discussing the survey results a-VP-of Human Resources 'at-CareerBuilder, the organization that carried out the survey said the competitive-job-market-allows employers to look more closely at