Case #3-Leading-a-Disconnected-Team It-is-only-3-months-into-your-new-job-as-an-Office Administrator-at-JLP-Research-and-you-are-pleasantly surprised-when-you-are-selected-for-the-company's Task-Force Team. The team-is-tasked-with- developing-a-new-system-for-training-all-staff-on-the-company's-new-database-software. You-believe-this- will-be-a-great-opportunity-to-get-to-know-people-in-a-variety of departments-in-the-company-as-well-as- gaining-some-exposure-for-yourself, particularly-by-demonstrating-your-extensive-technical-skills-learned-...

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Case #3-"Leading-a-Disconnected-Team" It-is-only-3-months-into-your-new-job-as-an-Office Administrator-at-JLP-Research-and-you-are-pleasantly surprised-when-you-are-selected-for-the-company's Task-Force Team. The team-is-tasked-with- developing-a-new-system-for-training-all-staff-on-the-company's-new-database-software. You-believe-this- will-be-a-great-opportunity-to-get-to-know-people-in-a-variety of departments-in-the-company-as-well-as- gaining-some-exposure-for-yourself, particularly-by-demonstrating-your-extensive-technical-skills-learned- in the OA-Program-at-Sheridan. However, after-only-a-few-short-meetings-with-your-new-Task Force Team, you-are-starting-to-wonder-about-how-successful-this-team-will-be,-even-though-the-team-consists of-some-of-the-top-talent-in-the-company.- Firstly, you sense-that-no-one-is-overly-committed-to-developing-good-ideas-for-the-project, except-for- Ryan. However, you suspect-that-Ryan-has-an-ulterior motive-and-simply-wants-the-team-to-come-up with-a-good-plan-because, as-he-put-it, "This-could-be-my-ticket-to-the-top". While he encourages the team-to-be-productive, he often-looks-bored-and-personally-never-has-anything-concrete-to-offer, other than-trying-to-push-the-team-to-make-risky, expensive, decisions-that-would-"make-a-statement". And then-there-is-Kim, who-can't-get-past-her-negativity-to-try-to-be-creative, because-she-is-convinced that spending money-on-an-extensive training program-is-a-very-bad-idea-in-this-poor-economy-and-she stated-from-the-outset-that-she-hates-team-work-because-of-bad-experiences-in-the-past. Sarah-and- Andrew-are-great-to-work-with-but-they-seem-to-be-stretched-thin-with-their-main-job duties-and-are- never-able-to-devote-time-to-attend-any-of-the-meetings (or if they do attend, they are distracted-with- their work-on-their-laptops, are constantly-engaged-in-their-own-side-conversations, or-will-get-up-and- leave-in-the-middle-of-the-meeting-to-handle-something). They tend-to-just "agree" with any of the group-decisions in order to move forward.-In-the-last-meeting, Sarah-also-informed-the-team-that-she- would-be-in-China-for-the-next-month-working-on-another-project-and-would-try to participate-when-she- could,-but-feared-she-would-be-limited-in-her-contributions.-And-who-knows-about-Chase, he only rarely raises-his-head-from-his-iPhone-just-long-enough-to-mutter, "sounds-good-to-me". On many occasions, he-is-so-distracted that when he jumps into the conversation, he often-goes-off-topic-and-digresses-into- unrelated areas that are not-part-of-the-meeting-agenda. With-all-this-talent-you-feel-that-the-Task-Force-Team-should-be-able-to-put-together-a-strong-proposal,- but-with-the-way-things-have-progressed so far, you are starting-to-wonder-how-it-will-happen. Q1-What-is-the major problem in this case-and-what-are-the-core-issues-impacting the team's. progress? Q2-Can-you-identify any "Problem-People" on this team? Q3-What-conflict-management-strategy-or-strategies-do-you-think-would-help-the-team-function better? Q4-What-suggestions-do-you-have-for-preventing-ongoing-or-future-conflict-within-this-team? 4 Q5-What-could-you-do-to assume-the-leadership-of-this-team?-How-could-you-guide-the-team-into- the "Norming Stage" of team-work-to-accomplish the team goal? Q6-What-could-the-team-do-after-the-project-was-completed, in-order-to-learn-from-this-experience? Case #3-"Leading-a-Disconnected-Team" It-is-only-3-months-into-your-new-job-as-an-Office Administrator-at-JLP-Research-and-you-are-pleasantly surprised-when-you-are-selected-for-the-company's Task-Force Team. The team-is-tasked-with- developing-a-new-system-for-training-all-staff-on-the-company's-new-database-software. You-believe-this- will-be-a-great-opportunity-to-get-to-know-people-in-a-variety of departments-in-the-company-as-well-as- gaining-some-exposure-for-yourself, particularly-by-demonstrating-your-extensive-technical-skills-learned- in the OA-Program-at-Sheridan. However, after-only-a-few-short-meetings-with-your-new-Task Force Team, you-are-starting-to-wonder-about-how-successful-this-team-will-be,-even-though-the-team-consists of-some-of-the-top-talent-in-the-company.- Firstly, you sense-that-no-one-is-overly-committed-to-developing-good-ideas-for-the-project, except-for- Ryan. However, you suspect-that-Ryan-has-an-ulterior motive-and-simply-wants-the-team-to-come-up with-a-good-plan-because, as-he-put-it, "This-could-be-my-ticket-to-the-top". While he encourages the team-to-be-productive, he often-looks-bored-and-personally-never-has-anything-concrete-to-offer, other than-trying-to-push-the-team-to-make-risky, expensive, decisions-that-would-"make-a-statement". And then-there-is-Kim, who-can't-get-past-her-negativity-to-try-to-be-creative, because-she-is-convinced that spending money-on-an-extensive training program-is-a-very-bad-idea-in-this-poor-economy-and-she stated-from-the-outset-that-she-hates-team-work-because-of-bad-experiences-in-the-past. Sarah-and- Andrew-are-great-to-work-with-but-they-seem-to-be-stretched-thin-with-their-main-job duties-and-are- never-able-to-devote-time-to-attend-any-of-the-meetings (or if they do attend, they are distracted-with- their work-on-their-laptops, are constantly-engaged-in-their-own-side-conversations, or-will-get-up-and- leave-in-the-middle-of-the-meeting-to-handle-something). They tend-to-just "agree" with any of the group-decisions in order to move forward.-In-the-last-meeting, Sarah-also-informed-the-team-that-she- would-be-in-China-for-the-next-month-working-on-another-project-and-would-try to participate-when-she- could,-but-feared-she-would-be-limited-in-her-contributions.-And-who-knows-about-Chase, he only rarely raises-his-head-from-his-iPhone-just-long-enough-to-mutter, "sounds-good-to-me". On many occasions, he-is-so-distracted that when he jumps into the conversation, he often-goes-off-topic-and-digresses-into- unrelated areas that are not-part-of-the-meeting-agenda. With-all-this-talent-you-feel-that-the-Task-Force-Team-should-be-able-to-put-together-a-strong-proposal,- but-with-the-way-things-have-progressed so far, you are starting-to-wonder-how-it-will-happen. Q1-What-is-the major problem in this case-and-what-are-the-core-issues-impacting the team's. progress? Q2-Can-you-identify any "Problem-People" on this team? Q3-What-conflict-management-strategy-or-strategies-do-you-think-would-help-the-team-function better? Q4-What-suggestions-do-you-have-for-preventing-ongoing-or-future-conflict-within-this-team? 4 Q5-What-could-you-do-to assume-the-leadership-of-this-team?-How-could-you-guide-the-team-into- the "Norming Stage" of team-work-to-accomplish the team goal? Q6-What-could-the-team-do-after-the-project-was-completed, in-order-to-learn-from-this-experience?