Case 9 Your client has asked you to replace failed hardware with the same brand, but you have discovered a much cheaper product that will do the job. She has already accepted the quote, and would not notice the substitution. Do you change the hardware with the cheaper product or replace with the same brand as requested?

Case 10 Consider the following scenario. You might like to discuss it with others to get a different perspective. Your project is on time and well under budgetuntil you identify a serious flaw that would affect a very small number of users. If you downplay the problem, the sponsor would agree to a patch after the release. Fixing the bug now could set the project back weeks.

Points to ponder How would you answer the following questions? Would the client interests be better served by delaying the product? What specific concerns might the client have in relation to this project?

Case 11 Consider the following scenario You and your partner work for different IT companies. This does not present a problem until your partner asks you for help in developing a tender proposal the same tender your boss has asked you to work on. You have signed a confidentiality agreement that includes not discussing tenders your company bids for.

Case 12 What should you do if youdiscover that your organisation or its senior members are engaged in systematic unethical behaviour?