Question: Case Analysis - Training for Student Service Specialist Please read the case analysis Training for Student Service Specialist on page 2 6 5 and answer

Case Analysis- Training for Student Service Specialist
Please read the case analysis "Training for Student Service Specialist" on page 265 and
answer questions 1 & 4 on page 267.
Book:
Effective Training Systems, Strategies, and Practices, 7th edition
Authors: P. Nick Blanchard, Dana M. Cosby, and James W. Thacker; publisher:
Sage College Publishing
ISBN: 978-1-0719-2780-9

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