CASE BRICO The Brico-2000 store is a DIY store. It is divided into six departments and is composed of a president and 14 employees, including 3 at the secretariat, 3 at the cash register and 8 in the store. Each storekeeper is responsible for a department. Each enjoys a certain autonomy and has the power of decision on its radius. They take care of inventory management themselves and have direct contact with suppliers. The orders must still pass through the secretariat and receive the approval of the director, but in reality the control is almost nonexistent. Each department manager has important responsibilities.