Case: But I Didn$$t Know

After a meeting with the operations manager of your organization, you close the door to your office so you can think of strategies to resolve an issue that has come up$.$ The operations manager casually mentioned he had just finished a performance review of one of his employees and offered the employee a large raise because of all the hours the employee was putting in$.$ The raise was equal to $11$ percent of the employee$$s salary. The operations manager, being new both to the company and to a union shop, wasn$$t aware of the contract agreement surrounding pay increases. An employee must receive a minimum of a $2$ percent pay increase per year and a maximum of $6$ percent per year based on the contract. You worry that if the union gets wind of this, everyone at that employee$$s pay level may file a grievance asking for the same pay raise. Of course, the challenge is that the manager already told this person he would be receiving the $11$ percent raise. You know you need to act fast to remedy this situation.

Questions:

As an HR professional, what should you have done initially to prevent this issue from happening?

Outline a specific strategy to implement stating how you will prevent this from happening in the future.

What would you do about the $11$ percent pay raise that was already promised to the employee?

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