Sinha is a senior employee of S&S Law Firm having its head office at Delhi and branches at all major cities in the country. The managing partner of the firm asked Sinha to head its Southern branch at Bangalore. The firm has been quite successful since its inception in 1950‘s, but has witnessed high turnover 135 among its younger staff in the last five years. The managing partner is convinced that the problem is not salary, because a recent survey indicated that the firm‘s salary structure is competitive with that of other major firms. Driven by this incomprehension, the managing partner wanted Sinha to find out the real reasons. Having settled in Bangalore, Sinha met the four Senior Managers to determine why the branch has had such a high attrition rate amongst the younger staff. Krishna, age 46, stated that the younger staff lacked dedication and failed to appreciate the career opportunities provided by the firm. Gowda, age 52, said the younger employees were always complaining about the lack of meaningful feedback on their performance, and many mentioned that they would like to have a mentor in the organisation to assist with their development. Gowda further explained that the firm does provide performance rating to its staff and the previous Manager had always maintained an open-door policy. Manohar, aged 39, said that he has received complaints that training was not relevant and was generally dull. He explained that various persons in the firm who worked with training from time to time acted mainly on guidance from Delhi. Radha, aged 35, said she believed that the root of the problem is the absence of an HR department. However, she said that when the idea was mentioned to the managing partner in Delhi, it was completely rejected.

Questions!!

(a) Do you think that CIC Logistics Pvt. Ltd. needs an HR Department ? Justify.

(b) What Role does an HR Department play ?

(c) How would you sell the idea of the HR Department to the Managing Partner ?

(d) What type of Organisational Structure would you recommend ?

 

Answer rating: 100% (QA)

a As per the case study CIC Logistics Pvt Ltd requires an HR department since the results of the survey revealed that the companys compensation was inadequate It has a compensation structure that is c... View the full answer