Case: Fueled Supplements Part $2($Service Blueprint$)$

Case Question: Help us put service standards in place to improve the customer experience.

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Part $1-$ Failsafe: What are the potential fail points indicated for Fueled Supplements on its service blueprint and the service standards it could implement to address these? $($See details on the Case Overview.$)$

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Part $2-$Add Tangibles: What are tangibles that Fueled Supplements could put into place at each indicated tangibles spot to support its branding and service quality? $($Each tangibles marker refers to the activity directly