Question: Case Management and the Service Delivery Process Consider this statement written by Stephen Moore (1992): case management has been conceptualized as a mechanism for coordinating
Case Management and the Service Delivery Process
Consider this statement written by Stephen Moore (1992): "case management has been conceptualized as a mechanism for coordinating services in a fragmented service delivery system. However, others have criticized case management as a 'least change' alternative that fails to adequately address the fragmentation of the current service delivery system."
Please respond to the following:
- What are your thoughts on this 1992 statement with regards to case management and the service delivery process currently? Provide your reflections.
- How do you think the case management role could be better utilized in the human services field?
Reference
Moore, S. (1992). Case management and the integration of services: How service delivery systems shape case management. Social Work, 37(5), 418-423.
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