CASE QUESTIONS 1. Based on what you know about high-tech companies, what are some likely strategic objectives for HITEK? Given these, what should be the objectives of HITEKS HR department? Do you think these are the objectives that guide the behaviors of Isabel Rains? Explain. CHAPTER 4 Using Job Analysis and Competency Modeling CASE EXHIBIT 4.4 A New Job Description 163 Associate Programmer General Statement of Duties Perform coding debugging, testing and documentation of some under the con of a chical superior or manager, involves some use of independent judgment Works under one supervision of a technical superior or manager Supervision Received Supervision Exercised No supervisory required Examples of Duties Any one position may not include all the duties sed, nor do te samples include duties that may be found in positions of this class Contor with any supervisors, andior representatives of the departments to cart sware and programming requirements Pedrooms coding debugging and wasting of two when gran program specifications for a particuliers or problem - We documentation for the program Seeks advice and assistance from supervisor when problems wide thermo understanding Communicate any program specification deficiencies back to prvi Reports de concerning design and development back to see Assists in implementation of the system and training of the end users Providers some support and assistance to Develops product knowledge and personal expertise and proficiency in systeme Assumes progressively complex and independent des asperience permita Performs all duties in accordance with corporate and departmental standards Education: BABS degree in relevant field or equat experiencedge in computer science, ma or other dosely related field Experience No prior computer programming work experience needed Knowledge, skills, and ability to exercise iniciative and sound judgement Knowledge of a structured language Working knowled operating Systems Ability to maintain open working relationship with supervisor Logic and problem solving skills System flowchart development skills Minimum Qualifications Desirable Qualifications Exposure to Java. C, C++, SOL HTML, Python, and PHP. Some training in general accounting practoes and controle Effective written and communications 2. Jobs change frequently at HITEK. What approach to job analysis makes the most ense in such a fast-changing environment? Customized: Standardised? Task focused Competency modeling: Evaluate the strengths and weaknesses of the alternative approaches and make recommendations to Jennifer about how to proceed. 3. Is the new job description (Case Exhibit 44) better than the old one Case Exhibit 4.3)? Why or why not? Consider the perspective of employees as well as the perspective of the person supervising this job. Does your answer change depending on the way the job description is being used? Case Study Source: Written by M. Miceli and Karen Wijta