Question: Case Questions 1. How do you feel about the level of patient care given in this medical center? 2. What are some of the problems

Case Questions 1. How do you feel about the level of patient care given in this medical center?

2. What are some of the problems with patient care in this hospital? What are the most important problems that the manager can do something about? 3. What are the causes of these problems?

4. As the hospital CEO, what would you do if you had received this memorandum?

5. How would you have solved the problems to which the memorandum refers?

6. What organizational factors would constrain implementation of your recommended solutions?

7. How would you, as the CEO, overcome these constraints?

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