CASE STUDIES ASSIGNMENT $4($CHAPTERS $11-12)$

A Supervision Challenge: YOU WIN! AT TARGET $($Page $288)$

This opening case discusses Target$$s experiment with gamification and presents the following two questions.

$1.$As a supervisor, can you think of any negative aspects of gamification?

$2.$ Would most supervisors be in favor of gamification at their companies? Why or why not?

Problem$-$Solving Case: Motivating Employees at Tec de Monterrey $($Page $313)$

$1.$ Why do you think Tec de Monterrey's culture of trust is motivating? What other motivators does the university offer its employees?

$2.$ What role could supervisors play if an organization wanted to duplicate some of Tec's successful motivators?

$3.$ Do you think you would be a motivated employee at Tec? Why or why not? Which theory of motivation best explains your answer?

A Supervision Challenge: Companies Train for Mental Health First Aid $($Page $317)$

The case presents the following three questions.

$1.$ Why do you think supervisors should consider mental health challenges to be as serious as physical ailments?

$2.$ What questions about your role as a supervisor would you have before confronting such a challenge?

$3.$ How might you help with and evaluate the employee$$s progress?

Problem$-$Solving Case: Suspension of a Sportscaster $($Page $341)$

$1.$ Was it appropriate for the station to suspend Giangreco for expressing his personal opinion on his Twitter feed? Why or why not?

$2.$ If you had to make the decision about whether to discipline Giangreco and how, with whom would you consult? What would you ask?

$3.$ Does this incident provide an example of effective discipline as described here?

$4.$ Can you suggest a way WLS$-7$ could add to the effectiveness of the discipline in this situation?

$5.$ Do you think the desire to set an example for other broadcasters and members of the press should have any weight in the station$$s response to actions like Giangreco$$s$?$