Case studies: Question 1: Read the case study and answer the following questions: When it comes to New and Young Worker Training. employers are required to orientate and train all workers \"before\" work begins. on safe work procedures and hazards related to the job. Narayana started as a front desk receptionist at The Homeland Hotels. Her first few days were very frustrating on the job because the organisation didn't pmvide any training. induction or access to the policies and procedures. This is Narayana's rst job as a receptionist. Previously she was working as a telephone operator for the same organisation for more than 8 years and had access to all relevant documentation required for her workrole. 1.1. If an employee who has worked for the same company for many years is relocated to a different department. are they considered a new worker. and should they have to undergo staff orientation and work procedure training again? Why? Explain in lDD- 15o words. Narayana should be considered to be a new worker. although she had worked as a telephone operator in the same company for a few years. but had changed the company to a new position and had no specic knowledge of the position. As mentioned above. a new worker is the person who has been affected by the relocation to a new workplace if the hazard at the workplace is different from the previous one. Narayana changed her work place from a telephone operator to a reception desk. which differs in their work characteristics: one is to treat the customer by phone. the other is to be treated face to face