Case Study $11-1$ Toxic Incivility at the Unit Level

$1.$ Describe the stakeholders in this case, then take on the perspective of each stakeholder group and analyze the case from that perspective. How would yoy transform this unit from a toxic work environment to a healthy supportive work environment? $2.$ Identify the player who are the power holders and how they use that power to influence the whole unit. $3.$ Describe the various issues that complicate the case. How are these issues interrelated? $4.$ Take on the role of Jeannie, and describe how you might manage this situation and transform the unit. Reference please