Case study 1

QUESTION 1 (20 Marks) Azrul was feeling pleased with himself as he had been called to attend an interview for the vacant post of Market Research Officer in Syarikat Kitara Sdn Bhd. He had put on his new white shirt and colourful tie which he had bought especially for the interview. According to the company's letter, his interview was start at 10.00 a.m. but when he arrived at 9.45 a.m., he found there were 10 other candidates waiting to be interviewed. The receptionist told him to take a seat and apologized for the delay. His interview was now scheduled for 12.00 noon. At 12.15 p.m., he was called into the interview room when he found himself faced by three stern looking interviewers. The man in the middle said, Are you Azrul Ahmad? Azrul confirmed this information. There was some confusion while the other two interviewers looked through some papers, exchanged files and whispered together. Azrul stood patiently. Eventually, the man on the right side said, "Don't you want to sit down? We can't interview you while you are standing you know! Azrul immediately sat on the seat facing the interview panel and said, I would like to thank you for calling me for this interview. I would be pleased to explain why I think I can contribute to your organization as a Human Resource officer." Upon which, one of the interviewers said, Young man, just answer our questions, please. Why are you wearing such colourful tie? Don't you think it is important to dress conservatively in the office?" Before Azrul had a chance to respond, the interviewers seated in the middle asked, What do you think of our company products? Azrul heart sank. This is was not what he had expected at all. He began to regret having applied to this company for a job. i. Identify which an interview technique that interviewers used in conducting an interview for the above case and do you agree or disagree with that technique that have been used during that interview session. Critique your answer with detail explanation. (4 Mark ii. Identify the mistakes make by interviewers and Azrul in the case. (4 Mark iii. Job interviews can be a very stressful experience for candidate. Discuss the best way to conducting an interview that can be used by interviewers in order to alleviate the tension for candidates during the interview session. (8 Marks/ iv. Recommend the best outfits for job interview that can be used by Azrul for next interview (4 Mark