Case Study 1

You had just been promoted as a Technical Executive Assistant for Samantha the CEO, Chief Executive Officer, of WIC Financial Service (WICFS). Samantha has given you her very first assignment on her first day of work as an executive assistant and that was to gather information so that Samantha can present the issues to the board of directors. WIC Financial Service is faced with issues that needed attention and the board of directors must be notified of the issues so that a solution can be remedy to help the company stay in business.

You were to look at the different issue that Samantha had informedof her during their first meet and capture only what were the essential issues for the board of directors to know.There are 2 main WICFS strategic plan need to be address as follow:

• WICFS system transformation to AWS cloud to increase system availability from 90% to 99%.
• Change the advertising platform from standard television network into Social Media platform to gain 15% more customer.

Based on above plan, WICFS has to inject a large amount of resources including fund to make it happen. Board still have a question on staff understanding on new policy and procedure to support those strategic plans.

Task 3 Write a proposal for Samantha to present the decision made. It should be covering the details of those involved in making the decision and clarify the issue on which the decision was based.