Case Study (11) Situation: A 2-days kick-off meeting for a global project took place in the Netherlands. 35 participants from Europe, USA, Latin America, Middle East, India, Pakistan, Australia, and New Zealand; 34 men and 1 woman. The Project Manager did not know the team before the kick-off meeting. At the end of day 1, the Project Manager wraps up the meeting and announces that all documents would be made available to the participants. He directs himself at the only woman in the team and asks her to collect and upload the documents. The woman stands up, says, The fact that I am the only woman here does not mean that I will do secretarial tasks for you", and leaves the room. ? Questions: How can this conflict be categorized? What type(s) of conflict have arisen in this situation? How does the conflict escalate? Conflict Handling Modes high Compete Collaborate Competitiveness Compromise Avoid Accommodate low low Cooperativeness high ? In each segment, who wins? Who loses? Case Study (11) Situation: A 2-days kick-off meeting for a global project took place in the Netherlands. 35 participants from Europe, USA, Latin America, Middle East, India, Pakistan, Australia, and New Zealand; 34 men and 1 woman. The Project Manager did not know the team before the kick-off meeting. At the end of day 1, the Project Manager wraps up the meeting and announces that all documents would be made available to the participants. He directs himself at the only woman in the team and asks her to collect and upload the documents. The woman stands up, says, The fact that I am the only woman here does not mean that I will do secretarial tasks for you", and leaves the room. ? Questions: How can this conflict be categorized? What type(s) of conflict have arisen in this situation? How does the conflict escalate? Conflict Handling Modes high Compete Collaborate Competitiveness Compromise Avoid Accommodate low low Cooperativeness high ? In each segment, who wins? Who loses