Question: Case Study # 11 (When Increased Diversity Improves Team Performance) on pages 71-76 of the case compendium Case Studies in Organizational Behavior and Theory for

Case Study # 11 (When Increased Diversity Improves Team Performance) on pages 71-76 of the case compendium "Case Studies in Organizational Behavior and Theory for Health Care" by N. Borkowski and G. Deckard

1. What diversity issues are present in the case?

2. How would you define diversity? What makes an organization diverse?

3. How should Ralph open up the diversity conversation to Corporate Leadership Team (CLT) as a whole?

5. What effect did promoting Roosevelt to Senior Vice President (SVP) have on the organization and why?

7. Which team is more important to have as high performers, the Corporate Leadership Team (CLT) or the Corporate Diversity Department (CDD)? Why?

8. What impact will increasing diversity have on team performance? Why?

10. Is the current workforce of BHS diverse? In all professionals?

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