Question: Case study 2 (10 marks) Question 2: i. You are Mr. Abdullah Ali Al Maskari, the Manager of Ibra Stationary LLC. Ibra, Oman, Phone No:

Case study 2 (10 marks)

Question 2:

i. You are Mr. Abdullah Ali Al Maskari, the Manager of Ibra Stationary LLC. Ibra, Oman, Phone No: +968 27228065. You have placed an order with Mr. Sulieman Al Yazeedi, the Sales Manager of Nizwa Logistics LLC, Nizwa Souq, Nizwa, Oman, Phone, +968 2447 8547 for Geometry Boxes, 100 pieces, Natraj brand, Drawing Charts, 10,000 pieces, HP brand, Color sketches, 2000 sets, Revland Brand on 28th April 2020. Nizwa Logistics LLC promised to deliver you the goods in three working days.

You received the goods on 5th May 2020.

Only 75 Geometry boxes delivered.

Color sketches you received 2000 sets but Reyon brand.

Drawing charts, you received 10,000 pieces but 100 damaged.

Write a complaint letter to the Mr. Sulieman Al Yazeedi and ask him to correct the mistakes in delivery. (10 Marks)

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