Case study 2

Alex, a regular service user, drops in to get some food. She has her eight year-old son with her. You notice that she appears to be affected by drugs as she is very slow and appears to keep "drifting off" and napping while you are talking with her. You know that she has a history of using drugs, in particular opioids, which are strong pain medications.

1.Identify at least two (2) Indigo policies and procedures from the Intranet that relate to this issue.

2.Referring to the appropriate policy from the policies you have identified in Question 1 above, describe how you would initially approach Alex about her apparent drug use and identify one (1) communication strategy you would use.