Case study 2 (questions 47) Read the case study, then answer the questions that follow.

Fatima is a community care worker. Last week, Fatima noticed that the hoist she was using to transfer a client out of bed was very awkward to use. Fatima mentioned the hoist to her colleague Jessica, who agreed that everyone found that particular hoist hard to use. Fatima mentions the issue to her manager, Scott, and asks why something has not been done about the hoist. Scott advises Fatima that this is the first he has heard of the issue as staff clearly arent using the incident reporting system to report issues that could lead to potential problems. When Scott discusses the lack of reporting at the next staff meeting, he is surprised to discover that very few of the workers are aware of the WHS polices relating to risk management and hazard, incident and injury record keeping.

4. Why is it important for Fatimas workplace to develop WHS record-keeping policies and procedures?

5. What important legislative record-keeping requirements should Fatima and the other workers be aware of?

6. What information should Fatima find in her WHS policies regarding hazard, injury and incident reporting?

7. What information should Fatima find in the WHS policies regarding the workplace requirements for incident investigation and record keeping?