$$Case Study $6$Due April $15$th before class time$$World Wide Conference Center, Inc. $($WWCC$)$ is a large telecommunication company specifically in business for the purpose of providing video conferencing for clients around the world. You are the supervisor of the internal local area network section of the IT department. There are numerous opportunities for advancement within the company for all but the highest$-$ranking employees.$$You are in charge of $15$ employees, all of whom are technicians responsible for keeping the company$$s internal network functioning properly. There are employees with many levels of experience$$from brand new employees just out of college to employees with $10$ years of experience within the company.$1.$ You have recently noticed that Sarah, who has worked in your unit for six years, has been having difficulty finishing work in an appropriate amount of time. You have had two meetings with her about this issue and have been unable to determine the problem because Sarah has become defensive in both meetings. Her specific response is usually along the lines of$,$I$$ve worked here for a long time and never had any problems. Why are you harassing me now?$.$ You$$ve decided that you must take some action in order to remedy this problem. Give a detailed assessment of the best way to handle this situation with Sarah.$2.$ It is time for you to meet with Kelly for her quarterly performance review. You are not sure what her goals or interests are. The one real performance issue you have noticed during the review period is that she is sometimes abrupt with internal clients when she is assigned to answer the $$Help$$ line. In fact, you have received complaints from other departments that Kelly speaks to them in such a way that they feel stupid for having called. Other than this, her general performance is slightly above average. Kelly volunteers to help fellow employees with solving problems and implementing new programs in the network. She completes her assigned tasks more quickly than most other employees and her work is almost always error free. When an error is found, she is gracious in her acceptance of feedback. $$Provide a detailed discussion of your preparation for how you will handle the performance review meeting with Kelly and any follow$-$up action.$$