Question: CASE STUDY: A new project for Acme eLearning Co. Background You are the project manager for a small eLearning company: Acme eLearning Co. Acme has
CASE STUDY:
A new project for Acme eLearning Co.
Background
You are the project manager for a small eLearning company: Acme eLearning Co. Acme has been in business for ten years and has a staff of five including you. The owner of the company, Shelly M., does all of the marketing and the selling; you and the other four staff build and host the eLearning for your clients.
As mentioned, you are the project manager for Acme and are responsible for delivering ALL projects on budget and on time for your clients. Luckily you are also usually involved in negotiations with new clients about what the eLearning deliverable might consist of, and of what the hosting requirements will be. You are also responsible for designing and implementing the hosting solution.
The other staff all have development roles:
- Marion is responsible for building the eLearning. She uses software calledStoryline 360, sold byArticulate.com. Marion's responsibilities also include the construction of all interactive elements in the eLearning
- Varinder is responsible for all audio in the eLearning module: narration, sound effects, music, background audio and intros / outros. This includes arranging for translation and language voice recording when required
- Ali is responsible for all imagery: photographs, video, illustrations, animations, stock and original graphics and overall design. When necessary this can include 3d modeling and other sophisticated visual assets
- Sami is responsible for writing and overall module design. Sami also does the assessments and defines the audio, imagery and interactivity requirements. When necessary Sami will call for the use of AI driven avatars
If and when required outside vendors will be used - this occurs when the required skillset is not available in-house at Acme.
Today
Shelly just got a phone call from Lindsay, who works at Stellar Products Inc. They have a need for some eLearning (it's a compliance project) and they would like Acme to do the work... that's the good news. The not-as-good news is that Lindsay needs a timing and cost estimate before the work can proceed. Shelly agrees that Acme will do the analysis and asks you to project manage this work.
Next steps
You arrange for a meeting with Lindsay in order to learn more about the project. After that meeting you review your notes and summarize what you've learned as follows:
- The eLearning has to do with AODA content and it is required by law that Stellar do the training
- Stellar doesn't have the capacity to host the eLearning so they want Acme to do it... Stellar has 5,000 employees, want employees to be able to earn a certificate of completion and need hosting for at least a year
- The training must be in English and French
- Stellar wants the training to be casual and fun - lots of movement, interactive activities, sound and music, assessments for all users, including a final test with a 60% pass requirement and animated characters driven by AI so they can answer user questions. First idea is for two animated characters; one acting as the learner and the other acting as the trainer
- The training content is mostly far transfer soft skills and they need an Instructional Design plan that suits that need
Now what?
Assignment Instructions:
Using the ABOVE Case Study, your assignment is to complete the WBS for the project described in this Case Study: A new project for Acme eLearning Co.
- Your WBS must have at least 3 levels.
- You can use any software you like to draft your WBS. Microsoft Excel, Word, PowerPoint and LucidChart.com are all good alternatives. You may also want to try the WBS creator template specifically designed for Excel (https://infinityexcel.com/wbs-creator-excel-template/).
- The answer should be in the following format:
| All elements of the WBS were organized in an easy toread manner (column or graphical format)andallthe elements have the correct ID code. |
| Majority/Allrequired deliverables were incorporated |
| Majority/Allthemajordeliverables, sub deliverables and work packageswere identified. WBS has at least3 levels. |
WHAT MORE COULD I ADD IN THE BELOW GIVEN WBS (TO MAKE IT MORE INFORMATIVE REGRADING WITH THE INFORMATION GIVEN ABOVE?

9:56 73 Search X WBS+Creator AODA eLearning Project-1 WBS Chart Project-1 Sheet1 WBS ID Task Fill Color Text Color 0 AODA eLearning module and Training 1 Assesments and definitions 1.1 Writing and module design 1.1.1 Instructional design plan 1.1.2 Writing and designing of modules 1.1.3 Writing and designing of user assesment 1.1.4 Translation of modules 1.1.5 Design of AI avatar to answer user questions 1.2 Audio requirements 1.2.1 Narrations 1.2.1.1 Translations 1.2.1.2 Voice recordings 1.2.2 Sound effects 1.2.3 Music and background audio 1.3 Imagery requirements 1.3.1 Overall design 1.3.1.1 Photographs and stock graphics 1.3.1.2 Video 1.3.1.3 Animations and Illustrations 1.3.1.3.1 Animations of trainer and learner 1.3.1.4 Graphics 1.3.2 3D modeling and other specialized imagery 1.3.2.1 AI avatar to answer user questions 1.4 Interactivity requirements 1.4.1 Assesment of overall design, audio and imagery 1.4.2 Construction of elements into eLearning 2 Implementation of hosting solution 2.1 Vendor Hosting
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